Partage d'abonnements -[Translation - Sharing subscriptions]

Discus and support Partage d'abonnements -[Translation - Sharing subscriptions] in XBoX Sales and Promo to solve the problem; Pas facile, pas facile... Nous avons deux xbox dans la famille. J'ai un compte parental, mes deux garçons ont des comptes enfants. Jusqu' récemment,... Discussion in 'XBoX Sales and Promo' started by ChristianRuel, Jul 26, 2019.

  1. ChristianRuel
    ChristianRuel Guest

    Partage d'abonnements -[Translation - Sharing subscriptions]


    Pas facile, pas facile...

    Nous avons deux xbox dans la famille. J'ai un compte parental, mes deux garçons ont des comptes enfants. Jusqu' récemment, les abonnements xbox live Gold étaient fait en double, l'un avec le compte de mon premier garçon et le second avec le compte du second.
    Chacun, au fil du temps a jouté des contenus (jeux) sous leur compte sur chaque console.

    J'aimerais que les abonnements soient gérer via mon compte parental. J'ai essayé deux fois avec le chat de Microsoft. Ça ne fonctionne pas.

    On a fait le test suivant: un abonnement xbox live gold sur mon compte et aucun sur ceux des enfants. Je me suis mis "my home xbox" sur les deux consoles. Surprise, les deux comptes enfants ne pouvaient plus jouer.

    Un parent doit bien avoir eu ce problème? L'avez-vous régler?

    Merci!

    -[Translation - Not easy, not easy...

    We have two xboxes in the family. I have a parent account, my two boys have children's accounts. Until recently, xbox live Gold subscriptions were duplicated, one with my first boy's account and the second with the second.0 Each, over time, has played
    content (games) under their account on each console.

    I would like subscriptions to be managed through my parentaccount. I tried twice with Microsoft chat. It's not working.

    We did the following test: a live gold xbox subscription on my account and none on those of the children. I put myself "my home xbox" on both consoles. Surprisingly, the two children's accounts could no longer play.


    Does a parent have had this problem? Did you fix it?

    Thank you!]

    :)
     
    ChristianRuel, Jul 26, 2019
    #1
  2. XBF Leo G Win User

    Partage d'abonnements -[Translation - Sharing subscriptions]

    Hello ChristianRuel,

    Thank you for posting on the Xbox forums. We understand that you are interested in sharing Xbox Live Gold on two different Xbox One consoles from your account to both of your son's accounts. This is not possible since the same Microsoft account
    can only be set as the
    home console profile     on one Xbox One at a time. You can set up Xbox Live Gold on one of your son's accounts and have that account set up as the home console profile on the other son's Xbox One. This will allow you to pay for only one subscription, but still
    have both of them have access to Xbox Live Gold. This feature allows them to share games as well. The article we provided will help you set up the home console profile. Be sure to let us know the results!
  3. FabryZio3 Win User

    Problème d'abonnement [Translate] Subscription problem

    Hey there :)

    First you should stop your Game Pass Ultimate subscription... then you can subscribe again to Xbox Live Gold!

    Otherwise the system will always convert the Xbox Live Gold into Game Pass Ultimate...
  4. SwiTek80 Win User

    Problème d'abonnement [Translate] Subscription problem

    Thanks all for your answers :)
  5. G v zauBerBerg Win User

    Problème d'abonnement [Translate] Subscription problem

    Hi SwiTek80,

    sorry to hear. Please
    check your subsription here     - should the Ultimate still be active you have first to cancel it. After this should it be possible again to reedem pure Gold.

    Hope this helps and please keep us informed

    Salut SwiTek80,

    désolé d'entendre. S'il vous plaît
    vérifier votre sous-sription ici     - si l'Ultimate encore être actif, vous devez d'abord l'annuler. Après cela devrait-il être possible nouveau reedem or pur.

    J'espère que cela aide et s'il vous plaît nous tenir informés
  6. SatanicoDrCadillac Win User

    Problème d'abonnement [Translate] Subscription problem

Thema:

Partage d'abonnements -[Translation - Sharing subscriptions]

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