Parents Microsoft Account Xbox 360

What do you mean your parental account was "scammed"? Do you still have access to your Microsoft Account that was used as the parental account?

If you can't sign into your Microsoft Account, first try to gain access to your account again.

If you forgot your Microsoft Account email, use this page to find your email again: https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

Then use https://account.live.com/ResetPassword.aspx to reset the password on your Microsoft Account.

After you regained control of your parental account, go to https://support.xbox.com/xbox-360/security/forgotten-parental-controls-pass-code to
get instructions on how to reset the Xbox 360 parental code.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Hi Roger from Wolverhampton,

I'm sorry to hear that you're having trouble removing the parental lock from your Xbox 360. Here are a few steps you can try to remove the parental lock:

Try the default parental lock passcode: The default passcode for Xbox 360 parental lock is "0000" or "1234". Try entering these codes to see if it unlocks the parental control.

Reset your Xbox 360 to factory settings: This will erase all data on your console, including the parental control settings. To do this, go to "System Settings" > "Storage" > "All Devices" > "System Items" > "Hard Drive" > "Reset System Settings".

Remove the parental lock through your Microsoft account: Go to your Microsoft account on a web browser, select "Devices" > "Xbox Consoles" > "Manage" > "Remove Console" to remove the parental lock from your Xbox 360.

An incorrect configuration of your account's privacy settings is one possible reason as to why you're encountering this issue. For us to have a better overview of your concern, we'd like to know if you're
encountering this issue on your Windows 10 device or your Xbox console.

Meanwhile, we suggest verifying if your account is associated to a family account. To do so, kindly sign in to this
link with your Microsoft account. If there's a parent account associated to your profile, you'll see it on that page.

If your account is associated to a parent profile and you need help accessing it, we suggest that you get in touch with our Xbox support team. You may contact them through chat support or schedule a call
at your preferred date and time. Click this
link for their contact information.

You may also visit this
link for more information on how to configure your account's safety and privacy settings.

It's because of your account to download any 360 games on xbox one you have to make it with a parental account or a 360

Xbox one parental permissions aren't compatible with 360 games so regardless of your parental settings you cannot make the purchase on the xbox one or website

Hi there,

If you have forgotten your pass code for your Xbox 360, you can reset it by answering the pass code question you created when you set up parental controls. You need to sign
in to your Microsoft account.

How to reset the pass code for parental controls on Xbox 360