parents microsoft account not valid

I

Accidentally
Reported THIS

Here's the exact message, "Your parent's Microsoft account isn't valid. Your parent needs to choose a different account to manage your Xbox profile." It gives me 2 options, "Change Parent Microsoft Account" or "Play offline".

Hey there Di3go GM.

Sorry to hear about the trouble adding a parent account to your child account. To check, was the parent account recently created? If it's under 30 days old you may need to wait a bit. If not, let's get you in contact with
Phone/Chat support to better help out with the connected parent account.

You'll want to wait for the current service alert to clear up and then try again https://support.xbox.com/en-US/xbox-live-status

if your parental email no longer exists you will need to contact xbox customer support and tell them about this. They will probably need to speak to your parent. They will gather some info and escalate this for you. If it definitely no longer exists then
they will create a new parental email for you.

Please go to login.live.com first and select cant access your account. When you enter the email above the characters box it will tell you if the email is a valid Microsoft account email or not. if it is not valid there then support will help you. It is still
valid you will need to try to reset the password as xbox support will not be able to change the parental email if it is still valid.