Parental controls won't turn off

Discus and support Parental controls won't turn off in XBoX on Consoles to solve the problem; my parental controls won't turn off and I just want to reset to factory settings after taking out the hard drive so my data isn't deleted... Discussion in 'XBoX on Consoles' started by Ender Slime 25, Mar 27, 2015.

  1. Ender Slime 25
    Ender Slime 25 Guest

    Parental controls won't turn off


    my parental controls won't turn off and I just want to reset to factory settings after taking out the hard drive so my data isn't deleted

    :)
     
    Ender Slime 25, Mar 27, 2015
    #1
  2. Mcmax3000
    Mcmax3000 Guest
    Changing my age ?

    You cannot change the age but you can turn off Parental Controls. See:
    support.xbox.com/.../parental-control     for the steps (that document tells you how to turn them on but it is the same steps for turning them off... You can see the Off option in the image).
     
    Mcmax3000, Mar 27, 2015
    #2
  3. X Ser1al X
    X Ser1al X Guest
    X Ser1al X, Mar 27, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Parental controls won't turn off

    Sorry but parental controls are set by the parent when they create an account. If you are under the age of 18 then they cannot be removed and can only be adjusted by the parental account holder.
     
    onyxishere, Mar 27, 2015
    #4
  5. Mcmax3000 Win User

    Changing my age ?

    You cannot change the age but you can turn off Parental Controls. See:
    support.xbox.com/.../parental-control     for the steps (that document tells you how to turn them on but it is the same steps for turning them off... You can see the Off option in the image).
  6. adzphill Win User

    Can't connect to Live on used XBOX 360

    this is part of the parental controls. access to live is turned off, you need to turn parental controls off.

    try creating a new gamertag (and deleting all old ones) and put your age as over 18 or 21 in the US
  7. onyxishere Win User

    Turning off Parental Control

  8. MythQuickril Win User

    Turning off Parental Control

    you will need to contact support, providing your console's serial number. they can provide you with an "override code" that is unique to your console which will allow you to disable the setting.

    i suggest using a real-time service, like phone or live chat support, to receive the best help. you can reach them through the link below.

    support.xbox.com/.../contact-us
  9. Francia J. Win User

    Turning off parental control

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Can you please sign in to https://account.xbox.com/settings and from there make sure that these settings are set to “allow” or “everyone”:

    * You can see and upload community creations

    * You can communicate outside of Xbox Live with voice & text

    * Others can communicate with voice, text, or invites

    * You can play with people outside of Xbox Live

    * You can create and join clubs

    * You can join multiplayer games

    Make sure to hit “submit” when you made any changes.

    By doing this you will be able to create a realm on Minecraft.
Thema:

Parental controls won't turn off

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