Parent accounts/ child accounts

Discus and support Parent accounts/ child accounts in XBoX on Consoles to solve the problem; I went to play battlefield 1 and it wouldn't let me as I'm still a child account, does a child account ever mature or do I always need to rely on a... Discussion in 'XBoX on Consoles' started by SquallyErmine36, Apr 5, 2017.

  1. Parent accounts/ child accounts


    I went to play battlefield 1 and it wouldn't let me as I'm still a child account, does a child account ever mature or do I always need to rely on a parent account to do anything? I went to make a new account to put as the parent account to I could change
    the settings but already part of a family which I didn't know about? Anyone able to help????

    :)
     
    SquallyErmine36, Apr 5, 2017
    #1
  2. Mrs L
    Mrs L Guest
    Unable to add son to xbox one

    As above,

    Select child
    Sign in as parent
    get to the 50c card authorisation, add card details
    Then get card already exists on account - go through screens - again!!

    Then after about 10 minutes updating account it fails with code 45468.7036976521340.5055251569016685

    Go to xbox errorhelp - can't find it Parent accounts/ child accounts :(

    Can anybody help please we are pulling our hair out on this

    Just to say the card is on account from xbox and also Microsoft accounts linked to the parents account!
     
    Mrs L, Apr 5, 2017
    #2
  3. FIZBAN11
    FIZBAN11 Guest
    Avatar Companion blocked for child account - Parent can't purchase for a kid? Seriously?

    So, my daughter wants to purchase an avatar item, Baby Groot Companion, for her avatar from the marketplace store. The item is FREE. She's blocked from doing so by MS due to being a child/teen account. Even though I am her parent, and even though I changed the family settings to allow her to purchase content and even though I have billing setup with MS, she still CANNOT purchase the item. I can't purchase it for her. Seriously?!!

    Who in their infinite wisdom decided that FREE content allowed by a parent, can still NOT be purchased by a child? Come to think of it, if this is the case, why is there no way for a parent to purchase content and gift it to a child account?
     
    FIZBAN11, Apr 5, 2017
    #3
  4. Parent accounts/ child accounts

    Hey there, Squally!

    Depending on what region you're in, once the account age hits 18 or 19, you will be able to "promote" the account. This happens automatically on Xbox One, and with a prompt on Xbox 360. If you are having issues with the parent account controlling access,
    you may need to contact us via phone or chat to determine if there's an issue with your account not being attached to a parent account. Let me know if you run into road blocks with them so we
    can see what options we have here. Parent accounts/ child accounts :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Apr 7, 2017
    #4
  5. Nkosana23 Win User

    Need help with managing time limit for my son whose gamertag is use my email address

    Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

    Parent and child accounts on Xbox are designed to help parents manage their children’s gaming activities. A parent account is the primary account that can create and manage child accounts. Child accounts are created for children under the age of 18 and are linked to the parent account. The parent account can set up parental controls, such as screen time limits, content restrictions, and spending limits, for each child account.

    You cannot change your account to be a child account. You will have to create a new account for your child.

    To create a child account, the parent account must first create a family group. The family group can have up to six members, including the parent account. Once the family group is created, the parent account can add a child account to the group. The child account will be linked to the parent account and will have access to the parent account’s Xbox Live Gold subscription and other benefits.

    I hope this helps.
  6. andersonpassos Win User

    How do I make it so my child can stream on Xbox series s when hes old enough but it says it will be disabled

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good evening

    If your child's Xbox Series S account is set up as a child account, there are a few steps you can take to allow your child to stream on the console when they are old enough.

    Make sure that your child's account is linked to a parent account. If it is not already linked, you can link the child account to a parent account by going to "Settings" > "Account" > "Family" on the console, and then following the prompts to link the accounts.

    Once the child account is linked to a parent account, the parent can change the privacy and online safety settings for the child account by going to "Settings" > "Account" > "Family" > "Manage family members" > [child's name] > "Privacy & online safety".

    Under the "Privacy & online safety" settings, the parent can change the settings for "Online safety" and "Broadcasting". For example, the parent can allow the child to participate in multiplayer gaming and share content online, or allow the child to stream content.

    If the parent account is not able to change the settings for the child account, it may be because the child account is set up as a "Younger child" account. In this case, the parent will need to request that the child's account be converted to a "Child" account. This can be done by going to "Settings" > "Account" > "Family" > "Manage family members" > [child's name] > "Change to a child account".

    I hope this information helps you allow your child to stream on the Xbox Series S.
  7. HAZMAT RADIO Win User

    Switching accounts

    You can't transfer licenses or content from one account to another.

    The accounts Parent / Child are separate accounts. The parent account just manages the child account.

    The child account will remain a child account until the birth date that was used for that account reaches the age of 18.
  8. Mister Gwyther Win User

    Can't change privacy settings/use other features

    You can remove a child by either promoting it (over 17) from the child account's Account Management, or by removing the parent/child relationship entirely from the parent account.
  9. DmitryGoryayinov Win User

    Xbox LIVE won't accept my credentials, Xbox tech support cannot help

    I checked the issue with Microsoft Account tech support, and they sent me back here.

    On their end everything work as expected: my parent account and child account are properly connected, I see the child account under the parent account, can set the permissions for the child account.

    But apparently the parent-child accounts relations are not propagated correctly to the Xbox LIVE system.
Thema:

Parent accounts/ child accounts

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