Parent Account

is there a way to view the parental account that is associated with mine? because every time i enter the parental account i get "PARENTAL APPROVAL REQUIRED

That's not the parent associated with your account. The parent listed on your account will need to sign in with their Microsoft account email." i might be entering the wrong account.

There is an option on the Parent Account to remove a child from the parent account, but I'm not sure of a way to attach it to a different parent account.

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

Parent and child accounts on Xbox are designed to help parents manage their children’s gaming activities. A parent account is the primary account that can create and manage child accounts. Child accounts are created for children under the age of 18 and are linked to the parent account. The parent account can set up parental controls, such as screen time limits, content restrictions, and spending limits, for each child account.

You cannot change your account to be a child account. You will have to create a new account for your child.

To create a child account, the parent account must first create a family group. The family group can have up to six members, including the parent account. Once the family group is created, the parent account can add a child account to the group. The child account will be linked to the parent account and will have access to the parent account’s Xbox Live Gold subscription and other benefits.

I hope this helps.

A child account needs a parental account associated with it. Just follow the instructions to add the parental account (it usually asks for the email info of the parent).

Hi there,

if the account creating settings have been 'locked' by a parental account then that parental account needs to unlock that option.

Wrong password could be the cause. To be sure have the parental account owner log into their account at xbox.com and or account.microsoft.com.

If the parental account settings are unknown then please have the parental account owner try and recover the account settings via:

https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

Something that could be tried is sign out of the Child account and then signing in with the Parental account itself (assuming the parental account is still present)

Let us know the results