Parent account troubles (URGENT! PLEASE ANSWER WITHIN 7 DAYS IF POSSIBLE)

Discus and support Parent account troubles (URGENT! PLEASE ANSWER WITHIN 7 DAYS IF POSSIBLE) in XBoX on Consoles to solve the problem; So, I'm having some issues with paren accounts. First and foremost, my family has multiple accounts and none of us can reme which one is my parent... Discussion in 'XBoX on Consoles' started by LEGOEPIC, Mar 18, 2016.

  1. LEGOEPIC
    LEGOEPIC Guest

    Parent account troubles (URGENT! PLEASE ANSWER WITHIN 7 DAYS IF POSSIBLE)


    So, I'm having some issues with paren accounts. First and foremost, my family has multiple accounts and none of us can reme which one is my parent account. Is there any way I can see this without logging into the account? Second of all, what happenes if
    a parent account is deleted (not closed, DELETED, as i permanently) will it automatically be removed as the parent account and force my parents to make a new one, or will I be stuck in security limbo, with my deleted parent account still the only
    one linked to my account and leaving me with no way to change my settings? (i would like to avoid logging in to the parent account of at all possible for reasons i can explain if necessary). I would like to hear from an official Xbox support rep. Thanks.

    :)
     
    LEGOEPIC, Mar 18, 2016
    #1
  2. Enforcement Team!

    WHY DOESN'T THE XBOX LIVE ENFORCEMENT TEAM EVER ANSWER MY POSTS?!??!!??! THIS IS EXTREMELY FRUSTRATING ITS BEEN 11 DAYS. THERE HAS TO BE A BETTER WAY OF COMMUNICATION WITH THEM. I NEED URGENT HELP, PLEASE!!!!!!
     
    UptownCookie59, Mar 18, 2016
    #2
  3. Gula23
    Gula23 Guest
    I want to know why my account has been permanently banned from Xbox Live

    I want to know why my account has been permanently banned from Xbox Live. PLS ANSWER ME IS URGENT. I WANT TO KNOW IF IM BANNED OR NOU AND WHI TO BUY THE PS4 PLS ANSWER ME!!. My account is PLS ANSWER
     
    Gula23, Mar 18, 2016
    #3
  4. KindGryphon
    KindGryphon Guest

    Parent account troubles (URGENT! PLEASE ANSWER WITHIN 7 DAYS IF POSSIBLE)

    In order to chnage settings on th child account you MUST be logged into the parent account. When the child account is 18 years old you can then promote it to an adult account using the instructions posted here:

    support.xbox.com/.../promote-child-account

    Otherwise if the account is not able to be promoted yet then unless you can get into the parent account you wont be able to change the child account settings until its eligible to be promoted to an adult.
     
    KindGryphon, Mar 18, 2016
    #4
  5. LEGOEPIC
    LEGOEPIC Guest
    You misunderstand me, I want to know if there is any way to see what account is my parent account without logging into the parent account in question.
     
    LEGOEPIC, Mar 19, 2016
    #5
  6. LEGOEPIC
    LEGOEPIC Guest
    Update: problem 1 solved. Now I just need to know this: What happens to the child account when the parent account is deleted? (Once again, not closed, DELETED)
     
    LEGOEPIC, Mar 20, 2016
    #6
  7. OndoyBahista
    OndoyBahista Guest
    "What happens to the child account when the parent account is deleted? (Once again, not closed, DELETED)"

    The child account will be orphaned, hence, no parent account will be able to make changes on their privacy and online safety settings.
     
    OndoyBahista, Mar 21, 2016
    #7
  8. Vorpal1986
    Vorpal1986 Guest

    Parent account troubles (URGENT! PLEASE ANSWER WITHIN 7 DAYS IF POSSIBLE)

    When a child account became orphaned for any reason, you need to contact Xbox support. they'll be able to investigate your request and, if elegible, to re-add an adult account to your child account

    Note: In these case, the adult account owner must contact support for this request, not the child, and inform and verify both accounts

    Good luck
     
    Vorpal1986, Oct 31, 2018
    #8
  9. Vorpal1986 Win User

    Parent account troubles (URGENT! PLEASE ANSWER WITHIN 7 DAYS IF POSSIBLE)

    When a child account became orphaned for any reason, you need to contact Xbox support. they'll be able to investigate your request and, if elegible, to re-add an adult account to your child account

    Note: In these case, the adult account owner must contact support for this request, not the child, and inform and verify both accounts

    Good luck
  10. KindGryphon Win User

    Parent account troubles (URGENT! PLEASE ANSWER WITHIN 7 DAYS IF POSSIBLE)

    In order to chnage settings on th child account you MUST be logged into the parent account. When the child account is 18 years old you can then promote it to an adult account using the instructions posted here:

    support.xbox.com/.../promote-child-account

    Otherwise if the account is not able to be promoted yet then unless you can get into the parent account you wont be able to change the child account settings until its eligible to be promoted to an adult.
  11. OndoyBahista Win User

    Parent account troubles (URGENT! PLEASE ANSWER WITHIN 7 DAYS IF POSSIBLE)

    "What happens to the child account when the parent account is deleted? (Once again, not closed, DELETED)"

    The child account will be orphaned, hence, no parent account will be able to make changes on their privacy and online safety settings.
  12. LEGOEPIC Win User

    Parent account troubles (URGENT! PLEASE ANSWER WITHIN 7 DAYS IF POSSIBLE)

    You misunderstand me, I want to know if there is any way to see what account is my parent account without logging into the parent account in question.
  13. LEGOEPIC Win User

    Parent account troubles (URGENT! PLEASE ANSWER WITHIN 7 DAYS IF POSSIBLE)

    Update: problem 1 solved. Now I just need to know this: What happens to the child account when the parent account is deleted? (Once again, not closed, DELETED)
Thema:

Parent account troubles (URGENT! PLEASE ANSWER WITHIN 7 DAYS IF POSSIBLE)

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