Pantalla verde congelada[Translation-Frozen green screen]

Angry Espectre · Jul 28, 2020

Buenas Gente, necesito ayuda.

Mi consola se queda en la pantalla verde que dice xbox one, ya trate de borrar el cache y resetear la forma a fabrica, se soluciona pero cuando todo parce estar bien, de un momento a otro se congela y no se puede mover nada, al pagarlo y volver a encenderlo
sucede el mismo problema de la pantalla verde. Que puedo hacer.

Muchas Gracias por su tiempo.

[Translation-Good people, I need help.My console stays on the green screen that says xbox one, and I tried to clear the cache and reset the form to the factory, it is solved but when everything seems to be fine, from one moment to another it freezes
and you cannot move anything, at paying for it and turning it on again happens the same green screen problem. What I can do.Thank you very much for your time.]

:)

XBF Brad A

Hello Fellow gamer,

Thanks for coming to the forums with your issue with a blank screen. We recommend trying out the
troubleshoot wizard for blank screen. Please be sure to try all of these
and let us know. If still having issue not seeing anything you may want to think on getting the console repaired. You can set one up on the
device support page.

Thanks,

Brad

CurroMartin

Veo que no soy el único afectado, mi consola hace aproximadamente 1 hora que se ha puesto la pantalla negra, se conecta sale la pantalla verde y después la dichosa pantalla negra, señores de Microsoft soluciones el problema!!!!!!

---------

[Mod Translation - I see that I am not the only affected, my console about 1 hour ago that has put the black screen, connects the green screen and then the Happy black screen, gentlemen of Microsoft solutions The problem!!!!!! ]

XBF Brad A

Hi Fellow gamer,

Thanks for reaching out to the forums. We understand you are having issues with a game freezing. We recommend to

uninstall and
reinstall the game. As it is the only game doing this.

Thanks,

Brad

Ricardo Cintra

Try reinstall the YT App

[Translate by Mod]

Try reinstall the YT App

Cloud Gear 13

Desinstala la aplicación de youtube y luego reinstala la aplicación, si no funciona resetea el xbox dandole y aguanta por 10 segundo el button en la consola luego se va apagar luego prendela usando el control se supone que se resuelva el problema con la
aplicación.

[Translate by Mod]

Uninstall the youtube app and then reinstall the app, if it doesn't work reset the xbox giving it and hold for 10 seconds the button on the console then it will turn off then turn it on using the control is supposed to solve the problem with the app.

Pantalla verde congelada[Translation-Frozen green screen]