pantalla negra en spotify [Black screen on Spotify]

alguien sabe como solucionar un error, que al abrir Spotify en xbox one solo se queda cargando una pantalla en negro, ya lo elimine, ya reinicié el xbox y sigue pasando lo mismo, entro y solo se queda en negro

Translate-Someone knows how to fix a bug, that when you open Spotify on Xbox One only remains loading a black screen, and delete it, and relapse the Xbox and continues to pass the same, enter and only stays in black

:)

 

Spotify wont start on xbox one X

Ambassador and Alpha insider here, 2 consoles. Primary is in alpha (xbox S), secondary is in Delta (xbox X- /Wife's Primary console). Spotify runs beautifully on Xbox S in Alpha. Spotify stopped working on xbox X in Delta.

1st issue:

Loading Spotify would only bring an infinite load screen on the Spotify splash with the loading dots.

Attempted fixes:

Hard power cycle console, (with unplugging power source). Tried 4 times total on more than one day.

Console is constantly up to date, so is Spotify.

No current Xbox Live issues during these events.

Uninstalled Spotify, hard power cycle, reinstalled Spotify. Even tried hard power cycle after second installation. After first reinstallation, a 2nd different issue presented itself.

2nd issue:

After completing the 1st uninstall/hard power cycle/reinstall, Spotify will no longer load. I now get the error code: 0x800705b4

I will update with any further issues or info.

 

Ability to launch music playback without leaving your game.

I think it would be awesome to be able to play music from Spotify, Groove, Pandora, etc without having to open each app full screen. Like asking cortana to play music in spotify for instance, or bringing the app up in the side menu without leaving the game
screen.

 

Hey BMTBenMordecaiToon.

The app might need an update try checking the games and apps section on the console for updates and let us know

 

Hello BMTBenMordecaiToon

One suggestion, try the console restart option as a start by following this process

1. Press the Xbox button to open the guide.
   Note Pressing the Xbox button will open the guide from any other screen on the console.
   
2. Select Settings.
3. Select Restart console.
4. Select Yes to confirm.

We suggest following the steps provided as well on the An application won't start on Xbox One article.

Give it a shot and let us know how it goes!