Pandora on Xbox One Blacks Out

Discus and support Pandora on Xbox One Blacks Out in XBoX Games and Apps to solve the problem; So, it seems that my pandora app blacks out after playing 3-4 songs. I have researched it and it was an issue when it first released back in 2014. The... Discussion in 'XBoX Games and Apps' started by HashtagUNMLobo, Jun 27, 2016.

  1. HashtagUNMLobo
    HashtagUNMLobo Guest

    Pandora on Xbox One Blacks Out


    So, it seems that my pandora app blacks out after playing 3-4 songs. I have researched it and it was an issue when it first released back in 2014. The problem seems to be that it blacks out when it attempts to play an ad. Everything else on the Xbox works,
    I can go to home and quit out and restart it, but it just happens again when it's ad time. It is just a black screen within the app..no music plays or anything.

    Support advised to uninstall, reboot Xbox, and reinstall back in the 2014 thread. I tried and it did not work. Anyone else having this issue recently? It needs a fix asap.

    :)
     
    HashtagUNMLobo, Jun 27, 2016
    #1
  2. johnm666
    johnm666 Guest
    Pandora playing on XB1 - goes to black screen after song

    Recently Pandora has stopped playing after one songs and is going to black screen. It is now happening about every one song. If you hit the xbox button you can return to the main screen and quit Pandora then re-start it, then 1 song and black screen.
    If I hit the A button the next song plays but the screen stays black , then after song stops again etc. I have uninstalled Pandora twice both rebooting the XB1, which takes a little bit, then re-installing. Same issue. I do not have any issues playing
    Pandora on PC or via phone. I am using the same XB1 ID that I always have. Any ideas on this one?
     
    johnm666, Jun 27, 2016
    #2
  3. Mister Mascot
    Mister Mascot Guest
    Pandora App won't work on my Xbox 360

    Hey there Deecozmed,

    There isn't actually a Pandora app on the Xbox 360. You need to use Internet Explorer and navigate to to the Pandora website to use it currently. Pandora has a list of troubleshooting steps that can help you. Be sure to give them a shot!
    Pandora on Xbox Troubleshooting
     
    Mister Mascot, Jun 27, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Pandora on Xbox One Blacks Out

    Heya HashtagUNMLobo.

    To check, are you part of the Xbox One Update Preview by chance? If so, please make sure to post your issue over in the
    Preview Forums. They'll be able to best help out Pandora on Xbox One Blacks Out :) If you're not part of the Xbox One Update Preview, let us know! We're happy to offer troubleshooting.
     
    Mister Maka, Jun 28, 2016
    #4
  5. Mister Maka Win User

    Pandora on Xbox One Blacks Out

    Heya HashtagUNMLobo.

    To check, are you part of the Xbox One Update Preview by chance? If so, please make sure to post your issue over in the
    Preview Forums. They'll be able to best help out :) If you're not part of the Xbox One Update Preview, let us know! We're happy to offer troubleshooting.
  6. ZebFross Win User

    Pandora black screen after a few songs

    This same thing is happening to me. The Pandora app will only play for maybe 20-30 minutes before blacking out and going silent. All other apps continue to function normally, and I can still use the xbox. Quitting the Pandora App and restarting it does
    fix it.

    It is a shame since I have been anticipating the Pandora app for so long.
  7. Nachosyguacamole Win User

    Pandora black screen after a few songs

    I have the same issue too :( 2-3 songs, black screen. Fix the app, Pandora!
  8. Misses Quinzel Win User

    Pandora black screen after a few songs

    Hey, everyone! I'm very sorry to see that the Pandora App is giving you a black screen after a few songs! Hopefully these troubleshooting steps help you out. :)

    • Remove the app by highlighting, pressing the Menu button and selecting Manage game.
    • Hold the power button for 10 seconds until it shuts off.
    • Turn on the console again.
    • Install the app once more.
    If this doesn't help you out, you will definitely want to reach out to
    Pandora Support    . This is the best avenue for you to get support on this issue.

    Hopefully the uninstalling works for you! Keep us in the loop of what Pandora says if it doesn't. :D
  9. skys7 Win User

    Are we getting a new forum soon?

    Xbox is like pandora, you never know until it comes out :)
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Pandora on Xbox One Blacks Out

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