Pandora/iHeart play songs but no sound on Xbox One X.

Discus and support Pandora/iHeart play songs but no sound on Xbox One X. in XBoX Games and Apps to solve the problem; I've spent hours trying to solve this to no avail. I've streamed Pandora and gamed for years with no problem. Then one day a couple of weeks ago,... Discussion in 'XBoX Games and Apps' started by Gourmetbooger, Aug 30, 2018.

  1. Pandora/iHeart play songs but no sound on Xbox One X.


    I've spent hours trying to solve this to no avail. I've streamed Pandora and gamed for years with no problem. Then one day a couple of weeks ago, Pandora began to stream but no sound. I can see the app is playing the music, but you hear nothing. When
    you pause and restart, there is a split second of music, then it stops very quickly. I downloaded the iHeart app and it does the same. Youtube works fine and all other sounds are functioning fine, just music streaming on these two apps. I've hard reset,
    unplugged from the wall, took my account off the console and reinstalled account, uninstalled app and reinstalled. I signed in and out of the account many times...no sound. MS support went through an hour and half of me jumping through the hoops without
    any results until they gave up and said it is an app problem. Pandora is playing fine on any other devices. Am I the only one experiencing this nonsense?!

    :)
     
    Gourmetbooger, Aug 30, 2018
    #1
  2. Connectivity and/or App issues

    Since about a week after launch I have had issues with just about every app on the xbox one x. Neither Pandora or Iheart radio will play music, It looks like it is working with song progress bar moving but no sound. Netflix is constantly buffering and
    degrading quality and constant degrading or issues in almost every other app. I reconnected my original xbox one same location and network and everything works fine its just on the X. I have tried all of the troubleshooting I have found online and nothing
    makes a difference. If I have check my network on the X and is usually around 50mb with a 32 ping. I don't know what else I can try. Other than post here or call support and see if I got a dud
     
    Slynk-762DD2B7-B63A-403F-8B5A-81726710A95F, Aug 30, 2018
    #2
  3. johnm666
    johnm666 Guest
    Pandora playing on XB1 - goes to black screen after song

    Recently Pandora has stopped playing after one songs and is going to black screen. It is now happening about every one song. If you hit the xbox button you can return to the main screen and quit Pandora then re-start it, then 1 song and black screen.
    If I hit the A button the next song plays but the screen stays black , then after song stops again etc. I have uninstalled Pandora twice both rebooting the XB1, which takes a little bit, then re-installing. Same issue. I do not have any issues playing
    Pandora on PC or via phone. I am using the same XB1 ID that I always have. Any ideas on this one?
     
    johnm666, Aug 30, 2018
    #3
  4. XBF George L
    XBF George L Guest

    Pandora/iHeart play songs but no sound on Xbox One X.

    Hey Gourmet!

    If you are still experiencing this issue please repost with a few more details. You may consider contacting the developer of the apps if the issue is still ongoing.
     
    XBF George L, Sep 27, 2018
    #4
  5. XBF George L Win User

    Pandora/iHeart play songs but no sound on Xbox One X.

    Hey Gourmet!

    If you are still experiencing this issue please repost with a few more details. You may consider contacting the developer of the apps if the issue is still ongoing.
  6. ornery-717C7CD2-FA28 Win User

    no iheartradio?

    I have to say that Xbox Music could be a killer app if they didn't charge for it. Oh well just have to wait for Pandora and iHeart to make their way to the system.
  7. XBF Chris J Win User

    Iheart Radio App in Background Xbox One

    Hey UltraKat,

    Thanks for posting here on the Xbox forums. Does this happen with any other app that supports the background music feature, like Pandora or Spotify? Aside from that, you may want to try uninstalling the Iheart app and then reinstalling it as a troubleshooting
    step.

    Hope this helps!
  8. Snork-5144E1B9-78DA- Win User

    Pandora black screen after a few songs

    +1 Just installed the Pandora app, played good for a few songs, then it went black and had to quit it from the home screen. Please fix.
  9. Nachosyguacamole Win User

    Pandora black screen after a few songs

    I have the same issue too :( 2-3 songs, black screen. Fix the app, Pandora!
Thema:

Pandora/iHeart play songs but no sound on Xbox One X.

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