Pairing a Controller to my Series X

i just had the same (or very similar) issue with an series x/s controller, what fixed it for me was to forget the controller from my paired bluetooth devices and re-pair it.

hope this helps

I also have this issue with an elite series 1 controller. When it happens though the original series x controller will not pair either until a hard reset.

Like only with my wireless pair it would happen on my one x it’s doing it allot on my series x

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Wise, if you have a USB cable, try to follow the procedures bellow.

First remove the batteries from the controller and for 1 minute keep pressing all the buttons on the controller and moving the knobs.

After you're done, plug the USB cable controller into your console and turn it on.

Then clear the cache on the console and check if the control has any updates to be made.

1. Go to the Xbox press and hold the XBOX power button on the console for 10 seconds until it turns off

2. Wait 10 seconds until it turns off

3. Wait 1 minute with it off

4. Turn it back on

After the console restarts and I'm at the console start screen, put the batteries back in the controller, remove the USB cable and see if it back to normal.

I'm having the same issue. It's also unpairing my controller. I thought it was the controller, then realized I never had this issue before I got the wireless headset.

We also have 3 Xboxes ok the same floor. I have a Series X, my son has a Series S, and my daughter has an Xbox One Series X. They're all within 20ish feet of each other on the 2nd floor of our house. They have the wired headset and don't have any issues.

I realized I [usually] have my wireless headset paired to my cellphone at the same time. After pairing it with my phone once, it'll connect every time. I'm going to try turning off the Bluetooth on my phone to see if it helps.

It's been incredibly frustrating as it'll often unpair the controller in the middle of a match and/or stop playing sound.