Painful live chat. Totally useless

APSTOODLE · Jul 5, 2018

I am really disappointed. I purchased a new xbox one x and in the box I received a voucher to redeem a 14 day trial for xbox live gold.

Tried to redeem the code and an error msg pops up "code expired". I then spent 45 painful minutes on the live chat sending photos of my receipt and the voucher only to be told they now need it in a Word doc. Then I got disconnected and couldn't get back
to the chat to sort it out. I gave up trying and did not redeem my 14 day trial. Waste of time trying to sort the issue out and my time is certainly worth more than the $5 voucher I was promised.

:)

Jamoff · Jul 5, 2018

Xbox One error code: 0x87c4000f

Been having this problem since yesterday, not being able to view my achievements on any device. Getting error messages on xbox one and xbox.com. Tried contacting twitter support, totally useless. Tried xbox chat support, totally useless. Need some answers!
Only want to know if achievements that we unlock whilst this is going on will unlock after this is resolved.

Telboy137 · Jul 5, 2018

MS JIG Totally useless

MS Jigsaw stopped working just weeks ago. It shows 'signing in', and then won't go any further, and after a while comes up with a message that the 'in-app' purchase isn't available and I should choose something else. I haven't made any in-app purchases.
I'm on Windows 10. When is this going to be fixed. ,

CrazY1985 · Jul 5, 2018

try contacting support by phone.

Maybe they can help you

DIPDIP0TAT0CH1P · Nov 2, 2018

It would be best to contact Support via chat or voice on this, do not contact Ambassador support as they will not be able to assist in this.

Provide the chat or voice with your support call ID, should be on the email you received

Contact Us | Xbox Support

CrazY1985

try contacting support by phone.

Maybe they can help you

DIPDIP0TAT0CH1P

It would be best to contact Support via chat or voice on this, do not contact Ambassador support as they will not be able to assist in this.

Provide the chat or voice with your support call ID, should be on the email you received

http://support.xbox.com/en-US/contact-us

Jamoff

Been having this problem since yesterday, not being able to view my achievements on any device. Getting error messages on xbox one and xbox.com. Tried contacting twitter support, totally useless. Tried xbox chat support, totally useless. Need some answers!
Only want to know if achievements that we unlock whilst this is going on will unlock after this is resolved.

chrisskinkis

I'm having the same exact issue. Such a pain for an always online console. I can't even play my owned digital copies of games. This thing is useless when live doesn't work.

Praetorian VIII

[quote user="DriedPooh"]

there fine went 13-0 today using one.

battlelog.battlefield.com/bf3

[/quote]

Kharg Island Rush doesn't count.

It's the only map I've played where the AA gun on the carrier has a clear line of sight to the defenders allowing you to shoot infantry and land vehicles. Try going 13-0 using the ones on Caspian Border or Kharg Island Conquest where there's hills and containers
and junk blocking off 98% of your view.

That's why I call BS on that other guy who said he went 22-0 on Firestorm CQ with one. Even if he did get some kills, eventually aircraft would have got the hint and stayed away. And you can't see the objectives from the AA so he didn't get infantry kills.

Painful live chat. Totally useless