Paiement en deux fois [Translate] Payment in two times

Hello wiiinsssteeer73,

you would need to contact official billing support at support.xbox.com/contact-us

Hello
wiiinsssteeer73!

Thanks for reaching out to Xbox forums support.

I would suggest contacting an Xbox Live support agent by following the steps below. The agent would be able to look into your account and confirm the extra charge and walk you through the process of requesting a refund if needed.



As provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more.

Felix

Xbox forums support

Salut, ça ne semble pas normal, je te suggère de passer par le chat du support:

https://support.xbox.com/fr-FR/contact-us#2:0:1

ensuite, tu cliques sur "Afficher les moyens de contact"

Translation: Hi ! It doesn't seem normal, i suggest you to use the chat support: https://support.xbox.com/fr-FR/contact-us#2:0:1

then, click on "show contact methods"

Hello Sam,

Thanks for reaching out to the forums. We understand you are wanting to purchase multiple consoles. If you are unable to adjust the quantity ordered. We recommend making a separate order for each one as they will be easier to track.

Thanks,

Brad

Merci,

J'ai du essayé au moins 3 fois par jour pendant les deux dernières semaines, mais toujours sans succès

[Translation-Thank you

I had to try at least 3 times a day for the last two weeks, but still without success ]