Paid gold on the wrong account

Discus and support Paid gold on the wrong account in XBoX on Consoles to solve the problem; Hey i had some problems with paying gold on my Xbox so i went and paid it on the web page.. problem is, i went on the wrong e-Mail.. so i am wondering... Discussion in 'XBoX on Consoles' started by ChillOrangutan5, Mar 17, 2017.

  1. Paid gold on the wrong account


    Hey i had some problems with paying gold on my Xbox so i went and paid it on the web page.. problem is, i went on the wrong e-Mail.. so i am wondering since i dont have enough cash in the bank to pay gold on my main account( wich is the only one i play on
    btw ), if there is any way for me to transfer the gold membership to my main account, and hopefully a way to do it ASAP?

    :)
     
    ChillOrangutan5, Mar 17, 2017
    #1
  2. Trying to move saved gta 5 game to a diffrent account

    i paid for 3 months gold on xbox 360 to the wrong account and i need to transfer my gta 5 online to my new account
     
    SNAPONDADDY9258, Mar 17, 2017
    #2
  3. profile keeps auto-signing out

    Didn't work, now I can't even re-download my profile cuz it says the passwords wrong. That's just great.... especially since I still got paid gold membership on my account.
     
    StonerSmurf1986, Mar 17, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Paid gold on the wrong account

    You would need to contact support. they should be able to cancel the subscription you purchased and give you a token to redeem the remaining time on the correct account. Otherwise, nothing can be transferred between accounts. 1-800-4my-xbox if you're in
    the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Mar 17, 2017
    #4
  5. Smwutches Win User

    Paid gold on the wrong account

    You would need to contact support. they should be able to cancel the subscription you purchased and give you a token to redeem the remaining time on the correct account. Otherwise, nothing can be transferred between accounts. 1-800-4my-xbox if you're in
    the US/Canada or http://support.xbox.com/contact-us
  6. Mister Ohnaka Win User

    cannot sign in

    Hi Sea,

    Sorry to hear about the account troubles. Let's see what we can do.

    Ok, so you updated your email, and paid for a Gold membership, but put the Gold membership on the wrong account?

    If that is the case, that is unfortunate as Gold memberships are not transferable between accounts.

    If I am off, please clarify, and we can work from there.
  7. StonerSmurf1986 Win User

    profile keeps auto-signing out

    Didn't work, now I can't even re-download my profile cuz it says the passwords wrong. That's just great.... especially since I still got paid gold membership on my account.
  8. PrvianOnDaRun Win User

    I have connected to my wifi but I can't connect to xbox live

    Hi! I need some help! Its not allowing me to sign in my xbox live account. I keep getting error 80048821. I have just paid to extend my gold membership and still is tellingme that the password or the user name is wrong
  9. ralph mclaughlin Win User

    Why do I have to wait 4 hours just to play Fortnite?

    This is wrong about the priority wait times i can pull two accounts on the same game at the same time, one paid account and one not paid and there is a 4 hour queue time for the unpaid and 5 min queue time for the paid account so you saying "there is no need to pay to become a priority in the Xbox cloud gaming service" is just flat out wrong :/ ...
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Paid gold on the wrong account

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