Paid for xcloud gamepass ultimate and been playing for 2 days but now it says I need to...

Discus and support Paid for xcloud gamepass ultimate and been playing for 2 days but now it says I need to... in XBoX Games and Apps to solve the problem; So I bought a month of gamepass to try the mobile gaming and it's been awesome for two days. I just went to play again and I wasn't signed out or... Discussion in 'XBoX Games and Apps' started by poguemahone13, May 4, 2023.

  1. poguemahone13
    poguemahone13 Guest

    Paid for xcloud gamepass ultimate and been playing for 2 days but now it says I need to...


    So I bought a month of gamepass to try the mobile gaming and it's been awesome for two days. I just went to play again and I wasn't signed out or anything but it is saying I need to buy gamepass again. I searched online and I have done the following already.....

    1. Verified I'm in right account.

    2. Made sure my subscription is listed in my account profile on MS site.

    3. Changed my payment method to not have recurrent billing.

    4. Deleted and redownloaded the app.

    5. Made sure it's up to date.

    This is super frustrating ND appears to be a common issue going on for years. I just can't find a topic relating to android specifically. Most of the fixes involve hard booting pcs or Xbox. Microsoft support is ridiculous as well. The virtual assistant doesn't even address my proble, it just lists issues with "gamepass" somewhere in the line.

    I can't believe I almost dropped 500 bucks on a new Xbox as well. Really liked it but if I can't go 2 days without stuff like this happening then I'm gonna call it quits. /sigh

    :)
     
    poguemahone13, May 4, 2023
    #1
  2. Hector Gomez1 Win User

    Paid for xcloud gamepass ultimate and been playing for 2 days but now it says I need to subscribe.

    Same problem here, I can access in my PC but I cant access in my Android
  3. Francia J. Win User

    Paid for xcloud gamepass ultimate and been playing for 2 days but now it says I need to subscribe.

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Can you please try accessing the cloud gaming feature through the browser? Go to https://xbox.com/play. Let me know if there will be an improvement from there.
  4. poguemahone13 Win User

    Paid for xcloud gamepass ultimate and been playing for 2 days but now it says I need to subscribe.

    Ok I do have access thru browser. How do I fix the app though? I plan on getting an Xbox x and don't want to access thru a browser on my Xbox. Thank you for your help too.
  5. Francia J. Win User

    Paid for xcloud gamepass ultimate and been playing for 2 days but now it says I need to subscribe.

    Xbox Just posted an update on their Twitter page and it seems like they're aware and already working on getting
    [​IMG]
     this fixed as soon as possible. No worries, there is no issue with your account or your device.
  6. ngocphi Win User

    Suggestion for Xbox

    Umm you do know that's already on right?

    Two different services remote play on phones or xcloud which is a paid service with no console needed via gamepass ultimate

    On pc or mobile
Thema:

Paid for xcloud gamepass ultimate and been playing for 2 days but now it says I need to...

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