Paid for same thing twice...

Discus and support Paid for same thing twice... in XBoX on Consoles to solve the problem; I get $35 MS money for Destiny Expansion Pass from Gamestop, and then I go over to the xbox.com to redeem the code. Code was successfully redeemed, but... Discussion in 'XBoX on Consoles' started by SlantEyeMenace, Oct 6, 2014.

  1. Paid for same thing twice...


    I get $35 MS money for Destiny Expansion Pass from Gamestop, and then I go over to the xbox.com to redeem the code. Code was successfully redeemed, but I paid another $38.31 on xbox.com for the expansion pack.

    :)
     
    SlantEyeMenace, Oct 6, 2014
    #1
  2. humanmunky
    humanmunky Guest
    Paid twice for same item

    I bought the Rush Song Pack in Rocksmith for NZ$16.95 which includes the song YYZ. I then accidentally bought YYZ individually for NZ$4.25. Is there any way to reverse the purchase of YYZ?

    Cheers.
     
    humanmunky, Oct 6, 2014
    #2
  3. Paid twice for same item

    your gamertag does not show having gold, it seems there is more than a double payment issue.

    also dont use old threds, instead create your own, helping scenarios might change over the course of time.

    in yours it didnt: contact xbox support and let them check your double purchase
     
    StefanNeubauer, Oct 6, 2014
    #3
  4. Daft Badger
    Daft Badger Guest

    Paid for same thing twice...

    You need to contact phone support for anything billing related as they are the only ones who deal with this sort of thing.
     
    Daft Badger, Oct 6, 2014
    #4
  5. BongKaos
    BongKaos Guest
    why did you choose to pay again??
     
    BongKaos, Oct 7, 2014
    #5
  6. Smwutches
    Smwutches Guest
    The issue is that you paid via the website and not the console. You can't use your Microsoft account on the website for 360 content. You would have had to make the purchase on the console. Also, it would have told you the payment method before you confirmed
    the purchase.
     
    Smwutches, Oct 8, 2014
    #6
  7. Dirty Loco
    Dirty Loco Guest
    The way you've described it, what it sounds like you've done is purchase the expansion pack using a credit card, and not the currency on the MS account. This would mean the $35 you redeemed on your account is still there waiting
    to be used for something else.

    As Smwutches said, there isn't any way to buy Xbox 360 content using the MS currency, and when you buy something it tells you which payment method you're using.
     
    Dirty Loco, Oct 8, 2014
    #7
  8. Redneck740
    Redneck740 Guest

    Paid for same thing twice...

    OK, so I purchased the expansion pass via gamestop and then got onto the marketplace to redeem my code. The code credited my account with $35.00 (weird I know why not directly access the DLC and say it is purchased) [old way of microsoft]. I then proceded
    to buy the expansion directly choosing the $35.00 credit and then microsoft charged me tax again ( I had already paid this once via Gamestop). So I am not upset that $3.00 more has been paid out, but I would like for either Gamestop or Microsoft to recognize
    that by advertizing DLC at anyprice and charging tax twice (and they blame each other for the issue) they are both in turn *** the public and an unjust manner. I really don't care if I ever see the $3.00 again but I do care that somebody fixes it for future
    gamers. Gamestop has a right to tax DLC passes as it is game content but the codes given are that of a microsoft account credit. Therefore, I would levee this complaint against microsoft, as I am doing. Before you go "this is your fault" remember I bought
    the content from a store with a giftcard that I had received and that is the only reason I did it this way. Essentially the code microsoft has given Gamestop is messing up or Gamestop is lying on it website and microsoft should handle it accordingly either
    way.
     
    Redneck740, Nov 17, 2014
    #8
  9. JPep715
    JPep715 Guest
    Definately should not have to get taxed twice. I'm interested to see how this turns out for you. Keep us posted and good luck to you.
     
    JPep715, Nov 18, 2014
    #9
  10. Come to the UK and enjoy paying our tax rates. 20% tax on your wages and then another 20% tax on everything you buy, except gasoline, an extra 80% tax on that.
     
    Paraffin Alien, Oct 31, 2018
    #10
  11. Paraffin Alien Win User

    Paid for same thing twice...

    Come to the UK and enjoy paying our tax rates. 20% tax on your wages and then another 20% tax on everything you buy, except gasoline, an extra 80% tax on that.
  12. Dirty Loco Win User

    Paid for same thing twice...

    The way you've described it, what it sounds like you've done is purchase the expansion pack using a credit card, and not the currency on the MS account. This would mean the $35 you redeemed on your account is still there waiting
    to be used for something else.

    As Smwutches said, there isn't any way to buy Xbox 360 content using the MS currency, and when you buy something it tells you which payment method you're using.
  13. Daft Badger Win User

    Paid for same thing twice...

    You need to contact phone support for anything billing related as they are the only ones who deal with this sort of thing.
  14. Smwutches Win User

    Paid for same thing twice...

    The issue is that you paid via the website and not the console. You can't use your Microsoft account on the website for 360 content. You would have had to make the purchase on the console. Also, it would have told you the payment method before you confirmed
    the purchase.
  15. JPep715 Win User

    Paid for same thing twice...

    Definately should not have to get taxed twice. I'm interested to see how this turns out for you. Keep us posted and good luck to you.
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Paid for same thing twice...

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