Paid for Premium -- still getting ads

Discus and support Paid for Premium -- still getting ads in XBoX Games and Apps to solve the problem; I paid for a year ($9.99) through my PayPal account on Dec. 16 but I am still getting the ads. What do I need to do to get them to stop, I certainly... Discussion in 'XBoX Games and Apps' started by aluap fflow, Dec 18, 2016.

  1. aluap fflow
    aluap fflow Guest

    Paid for Premium -- still getting ads


    I paid for a year ($9.99) through my PayPal account on Dec. 16 but I am still getting the ads. What do I need to do to get them to stop, I certainly don't want to pay again.

    :)
     
    aluap fflow, Dec 18, 2016
    #1
  2. MickeyDecker
    MickeyDecker Guest
    Not getting Microsoft Solitaire Collection Premium

    I paid for Microsoft Solitaire Collection Premium and not getting it. Ads still running. How do I fix this?
     
    MickeyDecker, Dec 18, 2016
    #2
  3. cwright0704
    cwright0704 Guest
    Upgraded Solitaire Premium but still getting ads and no benifits

    I paid $15.00 to upgrade Microsoft Solitaire Premium.... I'm still getting ads and no benefit while playing.
     
    cwright0704, Dec 18, 2016
    #3
  4. harrypearce2017 Win User

    Paid for premium and still get ads

    Same problem here! How can I reach Microsoft directly?
  5. SylviaWingatevn Win User

    issues with my premium subscription

    I have paid for premium membership twice and still get ads. Sometimes they are cut short but other times the full page of the ad pops up. I don't know what to do about it. I had the premium membership then my computer had to be reset and when I got my
    solitaire games back the ads started again. So I paid a second time and still get ads. What do I do? I'm not paying again!
  6. camromere Win User

    Paid for premium edition of Microsoft Solitaire on Windows 10, still get ads on one device

    I have a similar issue. I paid for the premium version on Windows 10, but Android still gets ads logged into the same xbox live account.
  7. BTRUITT95 Win User

    premium solitare

    I just paid for my premium edition 1-25-2019 and am still getting ads WHY? BTW IF ITS NOT RESOLVED AM NOTIFY BANK FOR A REFUND AND SAYING GB TO MICROSOFT.
    Once you made the purchase did you restart your console/
  8. nN3AabARAb Win User

    I have paid for Premium why do I still get ads?

    Developer issue for the game, if developed by Microsoft consider consulting customer support.
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Paid for Premium -- still getting ads

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