Paid for minecraft but didnt get it

Discus and support Paid for minecraft but didnt get it in XBoX Games and Apps to solve the problem; Hello I paid for minecraft and my order was cancelled but i still got charged . Will i get my money back? I also have the number of my order.... Discussion in 'XBoX Games and Apps' started by Matt123456789010, Dec 17, 2022.

  1. Matt123456789010
    Matt123456789010 Guest

    Paid for minecraft but didnt get it


    Hello

    I paid for minecraft and my order was cancelled but i still got charged . Will i get my money back? I also have the number of my order.

    :)
     
    Matt123456789010, Dec 17, 2022
    #1
  2. Francia J. Win User

    Paid for minecraft but didnt get it

    Here you go:

    https://help.minecraft.net

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
  3. Francia J. Win User

    Paid for minecraft but didnt get it

    I appreciate you letting me know. In this case, you may need to reach out to Mojang so they can validate what happened.
  4. Matt123456789010 Win User

    Paid for minecraft but didnt get it

    How can i reach out to mojang?
  5. Matt123456789010 Win User

    Paid for minecraft but didnt get it

    No i purchased it on the official minecraft website
  6. Francia J. Win User

    Paid for minecraft but didnt get it

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    I would like to clarify, did you purchase the game on Microsoft Store? If yes, and it was canceled, you may need to coordinate with your payment provider to check what happened and why it was canceled as well as to check the credit back.
Thema:

Paid for minecraft but didnt get it

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