paid 2 times for my XBOX LIVE GOLD subscription

Some games or console bundles may include a prepaid code for a 2, 3, or 14 day Xbox Live Gold trial subscription. This trial subscription starts as soon as you activate the prepaid card.

The following limitations and restrictions apply to Xbox Live trial subscriptions from games or console bundles:

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem Xbox Live Gold trial subscriptions from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription
  expires.
• Prepaid codes for Xbox Live Gold trial subscriptions are only available in select games and bundles.
• You can’t access Games with Gold for the Xbox 360 with this type of Xbox Live Gold trial subscription.
  
• You can’t stack prepaid codes for Xbox Live Gold trial subscriptions from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase a new paid Xbox Live Gold subscription
  and start the subscription at any time during the trial period.
• If you don’t currently have a paid Xbox Live Gold subscription, there is no limit to the number of times you can use this type of Xbox Live Gold trial subscription.

http://support.xbox.com/billing/xbox-subscriptions/trial-gold-subscription

The following limitations and restrictions apply to Xbox Live trial subscriptions from games or console bundles:

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem Xbox Live Gold trial subscriptions from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription
  expires.
• Prepaid codes for Xbox Live Gold trial subscriptions are only available in select games and bundles.
• You can’t access Games with Gold for the Xbox 360 with this type of Xbox Live Gold trial subscription.
• You can’t stack prepaid codes for Xbox Live Gold trial subscriptions from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase a new paid Xbox Live Gold subscription
  and start the subscription at any time during the trial period.
• If you don’t currently have a paid Xbox Live Gold subscription, there is no limit to the number of times you can use this type of Xbox Live Gold trial subscription.

You would need to contact support and speak to billing. http;//support.xbox.com/contact-us

I have never paid full price for Xbox Live Gold. I always shop the sales. I think the cheapest I ever got a subscription was $29. I have not actually paid for my gold in almost 2 years because of Microsoft Rewards.

Hi,

The option your referring to is the Xbox LIVE Gold Family Pack which is $99.99, this is a full 1 time payment, not monthly.

This gives you the ability to add 4 Xbox LIVE Gold members who will all have a 1 year Xbox LIVE Gold subscription.

A normal 1 year subscription costs $59.99 and that is specifically for 1 account, and it is also paid at one time.

Other subscriptions available are 1 month ($9.99 / month), and 3 months ($24.99 / per every 3 months paid in full).