Pago gamepass no se realizo (Payment GamePass not performed)

Hey there!

Sorry to hear you have been running into these subscription and billing issues.

I would advise in this case to
Contact Xbox Support to get this issue looked at and taken care of. If you are still paying for the game pass subscription then I would definitely have that looked at by a support agent.

I hope this helps.

la autorenovacion evita que el servicio se llegue a vencer no importa el método de pago (tarjeta de saldo, de gamepass, gold, tarjeta de crédito, débito o paypal), te recomiendo no activarlo ya que varios dejan de jugar y el servicio se sigue cobrando, si
quieres usar tarjetas de prepago de gold o gamepass igual te pedirá un método de pago secundario, solo como requisito ya que puedes desactivar la renovación automática, puedes usar tarjeta de débito, crédito o cuenta de paypal, como forma de pago de respaldo,
no importa si estas no tienen saldo. Y puedes pasar todo el tiempo pagando con tarjetas de prepago.

[Translation-Self-renewal prevents the service from being won no matter the payment method (balance card, gamepass, gold, credit card, debit or paypal), I recommend not to activate it as several stop playing and the service is still charged, if you
want to use cards gold prepaid or gamepass will still ask you for a secondary payment method, only as a requirement since you can turn off auto-renewal, you can use debit card, credit card or paypal account, as a backup payment method, no matter if they don't
have a balance. And you can spend all your time paying with prepaid cards]

Se você quer jogar online se você precisa comprar essa associação, se você já tem uma associação gamepass eu recomendo que você mude para o gamepass ultimate, já que é a combinação de ambos e custa 1 real para mudar

[Mod Translated - If you want to play online if you need to buy this association, if you already have a gamepass association I recommend you switch to the ultimate gamepass, since it is the combination of both and costs 1 real to change]

Debes de considerar las siguieres cosas:

• algunas promociones tanto de gamepass como gold (son para pago con tarjeta de crédito, razón por la que probablemente no te deje realizar el pago con alguna otra forma de pago)
• debes tener una opción de pago de respaldo, esa es otra causa de que no te permita realizar la compra,(recomiendo una cuenta de paypal y alguna tarjeta de débito del banco de tu preferencia)
• si ya compraste gamepass quizá no seas elegible para la promoción (recuerda que esto se vincula a la cuenta y no a la consola así que no importa que cambies de consola)
  
• puede que ya tengas el limite de meses permitidos, si superas el limite esa puede ser la causa de que no te permite extender tu periodo (que es de 36 meses como máximo)

espero que esto te ayude, en dado caso que ninguno de estos puntos aplique para ti, recomendaría hacer uso del servicio al cliente vía chat ellos te indicaran precisamente el porque no se puede realizar la compra.

[Translation-You should consider the following things:

some promotions from both gamepass and gold (are for credit card payment, which is why I probably won't let you make the payment with some other form of payment)

you must have a backup payment option, that's another reason it won't allow you to make the purchase, (I recommend a paypal account and some bank debit card of your choice)

If you've already purchased gamepass you may not be eligible for the promotion (remember that this is linked to the account and not to the console so it doesn't matter if you switch consoles)

you may already have the month limit allowed, if you exceed the limit that may be the reason that it does not allow you to extend your period (which is 36 months at most)

I hope this will help you, in case none of these points apply to you, I would recommend using customer service via chat they will tell you precisely why you can not make the purchase.]

No se puede proceder al pago exactamente me dice eso

Translation:

You can't proceed to payment exactly tell me that