Pago en conflicto [Translate] Conflicting payment

Alejandro 0707 · Aug 3, 2019

Buenas tardes en los meses de febrero-marzo yo había reservado The division 2 edición estándar, llego el día del lanzamiento y lo jugue por 2 meses y lo borre por falta de contenido y ahora que quiero volver a descargarlo no puedo porque al parecer me lo
quitaron ya cuando había pagado por el alguien que me ayude?

[Translate by Mod]

Good afternoon in the months of February-March I had booked The Division 2 standard edition, I arrived on the day of release and played it for 2 months and deleted it for lack of content and now that I want to redownload it I can not because apparently they
removed it already when I had paid for by someone to help me?

:)

Dageto Kraft

ultimamente los juegos desaparecen pero de rato ya estan de nuevo

checa en tu historial si lo tienes y desde ahi lo puedes poner a descargar

te dejo el link

https://account.microsoft.com/billing/orders/

suerte

saludos

[Translation-lately the games disappear but all the time they're back

check your history if you have it and from there you can put it to download

I'll leave you the link

https://account.microsoft.com/billing/orders/

Luck

Best regards]

XBF Felixx P

Hello Alejandro 0707!

Thanks for reaching out to Xbox forums support.

I would first suggest checking your order history on your Microsoft account to confirm that you did get charged for the game.

Click on the link below:

View your Microsoft Store order history

I would also recommend setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your account and see what might be causing that issue.

As
provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

I hope this helps a bit more.

Felix

Xbox forums support

Pain130798

intenta reinstalarlo, tal vez hubo conflicto con la actualización

[Translation - try to reinstall it, maybe there was conflict with the update]

iiLuckyWolf

hola y gracias, he revisado y si al parecer un pago de ya hace unos meses ha entrado en conflicto y desconozco el porque, porque cuando los compre no hubo problema alguno hasta los gaste, que puedo hacer?

[Translation - Hello and thanks, I have reviewed and if it seems that a payment of a few months ago has entered into conflict and I do not know why, because when I bought them there was no problem until I spent them, what can I do?]

Andy Mulligan

¿Usted tiene una opción de pago en su cuenta? Por lo que entiendo, es necesario tener una opción de pago, a pesar de que es gratis.

[Translation: Do you have a payment option on your account? From what I
understand, it is necessary to have a paymentoption, while it is free.]

Pago en conflicto [Translate] Conflicting payment