pago de xbox game pass [payment of xbox game pass]

Alfre4 · Nov 18, 2019

pague el xbox game pass en mi cuenta y en la de un amigo con mach. cuando colocaba mi tarjeta mach, me cobraban 728 pesos. pero no me los devolvieron. se que es poco pero no trabajo e igual es harto ya que solo pensaba gastar 500. me los pueden devolver?.

[Translation-payment of xboxpay the xbox game pass in my account and in that of a friend with mach.
when I placed my mach card, they charged me 728 pesos.
but they did not return them to me. I know that it is little but I do not work and the same is fed up since I only thought to spend 500. Can you give them back to me?
game pass]

:)

SatanicoDrCadillac

Hola!

Lo que pasa es que debes de tener el saldo suficiente para el siguiente pago, que seria el equivalente a los siguientes 3 meses de xbox game pass, te sugiero que compres la promo contarjeta de credito y despues canceles el pago automatico, saludos.

[Translation-Hello!

The thing is that you must have enough balance for the next payment, which would be the equivalent of the next 3 months of xbox game pass, I suggest you buy the promo credit card and then cancel the automatic payment, greetings.]

XBF Steven R

Hey there Alfre4,

Thanks for reaching out to the Forums for advice on how to hopefully obtain a refund. If you have gotten charged more than intended, it would be best for you to try a

refund request as soon as possible as no one here has the ability to affect other's accounts. If you have problems with getting to the refund request site, I suggest getting in contact with
customer support directly.

Thanks for reading!

OberGame

en mi historial de pagos no esta el pago de hoy 10 de octubre, ya intente en el chat virtual pero no me da ninguna solución, esto nunca me había pasado.

de verdad necesito ayuda, ya que pague para usar game pass y no es posible que no tenga el servicio.

[Mod Translation - in my payment history is not the payment of today October 10, I already tried in virtual chat but it does not give me any solution, this had never happened to me.

I really need help as I pay to use game pass and it's not possible that I don't have the service.]

Andres0728

Try with the refund form if you still have issues contact xbox support

i cant refund it

do you have annother form to help me

XBF Eladio M

Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with being able to cancel an Xbox subscription.

It appears that you have a past due balance on your account and since you are unable to request a refund for this item, the only way to cancel your subscription, would have to be to

settle the past due balance first and then
cancel or turn off the auto-renewal on your subscription.

I hope this was able to clear up any confusion this might have caused.

pago de xbox game pass [payment of xbox game pass]