Pago de tarjeta gold (Gold Card Payment)

MarcosPadre · May 23, 2019

alguien sabe si se puede cancelar el pago de una tarjeta gold y una aplicación que compraron mis hijos con la tarjeta? y si lo reembolsan?

[Translation]

Anyone know if you can cancel the payment of a gold card and an application that bought my kids with the card? And if you reimburse?

:)

DanMen334

la autorenovacion evita que el servicio se llegue a vencer no importa el método de pago (tarjeta de saldo, de gamepass, gold, tarjeta de crédito, débito o paypal), te recomiendo no activarlo ya que varios dejan de jugar y el servicio se sigue cobrando, si
quieres usar tarjetas de prepago de gold o gamepass igual te pedirá un método de pago secundario, solo como requisito ya que puedes desactivar la renovación automática, puedes usar tarjeta de débito, crédito o cuenta de paypal, como forma de pago de respaldo,
no importa si estas no tienen saldo. Y puedes pasar todo el tiempo pagando con tarjetas de prepago.

[Translation-Self-renewal prevents the service from being won no matter the payment method (balance card, gamepass, gold, credit card, debit or paypal), I recommend not to activate it as several stop playing and the service is still charged, if you
want to use cards gold prepaid or gamepass will still ask you for a secondary payment method, only as a requirement since you can turn off auto-renewal, you can use debit card, credit card or paypal account, as a backup payment method, no matter if they don't
have a balance. And you can spend all your time paying with prepaid cards]

XBF Erick C

Hey there!

Did they use your Debit or credit card to complete this purchase or was the purchase made with Microsoft Currency?

You can always request a refund by following the link below. It will ask some information regarding the transaction but once filled out you will simply wait for a response regarding the refund.

--
Request an Xbox Digital Product or Subscription Refund --

Give that a try and let us know if it has helped.

{Parity}

For a refund you will have to fill out the form located at the following link.
https://support.xbox.com/en-US/forms/request-refund

Alpha Soulneed

Hola! Podrías intentar pedir un reembolso mediante el siguiente link. Saludos!

[Translation - Hello! You could try asking for a refund using the following link. Regards!]

https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

DanMen334

el método de pago para la promoción, no es por tarjeta de crédito?

Translation:

The payment method for the promotion, is it not by credit card?

Pago de tarjeta gold (Gold Card Payment)