Pago de suscropción al pase de xbox[Translation-Payment of suscropating the xbox pass]

kevinballestas · Aug 23, 2019

Al colocar mi tarjeta de crédito para proceder al pago me cobraron el valor del pase pero no me permiten descargar juegos, me sale que existe un error pero aún así me lo cobran, que puedo hacer?

[Translation-When I placed my credit card to proceed with the payment I was charged the value of the pass but i am not allowed to download games, I get that there is an error but still charge me, what can I do?]

:)

XBF Brad A

Hi Kevin,

Thanks for coming to the forums. We recommend checking your
order history and make sure you got the game pass for PC. As there are two different game pass subscriptions. While on the accounts you can also go to subscriptions and make sure it is active. If it is active, power down the PC completely, wait 10 seconds
and turn back on and try download a game from the
Xbox beta app. If you do not have it, you will need to download it and access the game pass games from there.

Hope this helps.

Brad

Fos

Cual es el mensaje de error que le aparece?

[Translation-What is the error message that appears to you?]

SatanicoDrCadillac

Hola!

Lo que pasa es que debes de tener el saldo suficiente para el siguiente pago, que seria el equivalente a los siguientes 3 meses de xbox game pass, te sugiero que compres la promo contarjeta de credito y despues canceles el pago automatico, saludos.

[Translation-Hello!

The thing is that you must have enough balance for the next payment, which would be the equivalent of the next 3 months of xbox game pass, I suggest you buy the promo credit card and then cancel the automatic payment, greetings.]

Edson Simon

No lo que pasa es que no desconoci el pago de todas las compras pidio un reembolso y en el banco no hay manera de cancelarlo por eso trato de pagarlo denuevo, pensaba en recagarlo de nuevo y no gastarlo pero no se si no lo tome o que pase.

[Translation-No, what happens is that he did not ignore the payment of all the purchases, he asked for a refund and in the bank there is no way to cancel it, so I try to pay it again, I thought about charging it again and not spending it but I don't
know if I don't take it or what pass.]

JODOVALO

Es un problema de licencias en la tienda de Xbox. Si compras la Royal edition 50 e , no te desactiva el pase de temporada que vale 14,99 e aunque te venga el contenido del pase de temporada no obtienes la licencia de comprado del pase de temporada para poder
obtener gratis el contenido Multiplayer Comrades 9,99 e .

[Edit - Translation] -

It's a licensing problem in the Xbox store.
If you buy the Royal edition 50 e, do not deactivate the season pass that is worth 14.99 and even if the content of the season pass comes to you, you do not get the license to buy the season pass to get the free content Multiplayer Comrades 9.99
e.

Pago de suscropción al pase de xbox[Translation-Payment of suscropating the xbox pass]