PAGO CON TARJETA DE DEBITO[Translation-PAYMENT BY DEBIT CARD]

RicardoDominguez4 · May 3, 2020

hola, intente comprar un pase de Fortnite y me dice xbox que no pueden procesar mi pago, con la tarjeta compre pst a esto en otras tiendas y sin problemas pasa, lei que puede ser por suscripcion vencida, pero compre una tarjeta para cubrir 6 meses...

quisiera saber que puedo hacer en este caso

[Translation-Hello, try to buy a Fortnite pass and tell me xbox that they can not process my payment, with the card buy pst to this in other stores and without problems passes, lei that may be by overdue subscription, but buy a card to cover 6 months...

I'd like to know what I can do in this case ]

:)

cristianortiz pita

yo, ya me comunique con ellos y me dijeron que esa tarjeta no era de debito algo así, pero yo pago todo con mi tarjeta, asi que me dejaron con mas preguntas aun

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[Mod Translation - I already communicated with them and they told me that this card was not debit something like that, but I pay everything with my card, so they left me with more questions. ]

XBF Brad A

Hi Ricardo,

Thanks for reaching out to the forums. We understand you have an issue with a purchase. If you have a past due subscription tied to the credit card you are using. It can cause issues making other purchases through the console. Also you will not be able to
use the code for 6 months until the past due is paid.

Thanks,

Brad

acdc sepia

Hola Ivan,

Checa tu metodo de pago, si lo haces con tarjeta de debito checa que tengas saldo suficiente, si lo haces con Paypal o tarjeta de credito, verifica los que datos de la cuenta o tarjeta sean correctos. Si el pago es con tu saldo en tu cuenta Microsoft, debes
tener suficiente para cubrir el monto.

Tambien puedes checar aqui para ver si se resuelven tus dudas:

https://support.xbox.com/es-MX/browse/billing/payment-and-purchases

[Translate by Mod]

Hi Ivan,

Check your payment method, if you do it by Czech debit card that you have enough balance, if you do it with Paypal or credit card, check which account or card details are correct. If the payment is with your balance in your Microsoft account, you must
have enough to cover the amount.

You can also check here to see if your questions are resolved:

https://support.xbox.com/es-MX/browse/billing/payment-and-purchases

Cristhian EduardoLop

Ya agregue 2 tarjetas de débito para efectuar el pago y me las rechazó

[Translation - I already added 2 debit cards to make the payment and It rejected them]

BAGHEEERAA

El saldo pendiente no lo puedes pagar con el saldo de tu cuenta =/ únicamente puedes saldarlo usando tarjeta de crédito o debito amigo

[Translation - The outstanding balance you can not pay with the balance of your account =/You can only repay using credit card or debit friend]

PAGO CON TARJETA DE DEBITO[Translation-PAYMENT BY DEBIT CARD]