Pagar Game Pass com cartão presente[Translation-Pay Game Pass with gift card]

DoubleDust7498 · Nov 22, 2019

Olá, eu não tenho cartão de crédito por escolha própria, assinei o gamepass e agora o serviço ta cortado, coloquei 50 reais para debitar automaticamente da conta, mas o site não reconhece como única opção, o que preciso fazer?

Lembrando que NÃO quero adicionar paypal e cartões por que não OS USO

Quero que debite da carteira que tem 50 reais

obrigado

[Translation-Hello, I do not have credit card by choice, Signed the gamepass and now the service ta hacked, I put 50 reais to automatically debit from the account, but the site does not recognize as the only option, what do I need to do?

Remembering that DO NOT want to add paypal and cards why not USE

I want you to debit from the wallet that has 50 reais

Thank you]

:)

XBF Brad A

Hi Double,

Thanks for coming to the forums. You will need to get assistance from support with this issue. You can request a call from support by following the guide I created.

When you go to Contact Us,follow these steps to request a call from support:

Step 1 ----select Xbox One
Step 2 ----select see other options then subscription changes
Step 3-----select show contact options

Step 4 ----select request call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Hope this helps.

Thanks,

Brad

DoubleDust7498

Hi Brad, i like your help, but i dont have xbox one, i use gamepass on my PC, and i want to paid with the valor i put in gift card ( 50 R$ )

What i need to pay the gamepass using the giftcard?

BeastBadshah

Sí, puede pagar con tarjeta de regalo para xbox live gold y xbox game pass si no puede pagar a través del soporte de contacto de tarjeta de regalo

[Translation - Yes, you can pay with a gift card for xbox live gold and xbox game pass if you can not pay through the gift card contact support]

Aryam1286

No, osea el game pass se vencio y yo quiero poner la tarjeta de regalo pa pagar el game pass, pero no me pone el saldo en mi cuenta.

[Translation - No, I mean the game pass expired and I want to put the gift card to pay the game pass, but it does not put the balance in my account.]

AngelObullets

Hi there

You might have an outstanding balance that might stop the gift card so you will have to pay the outstanding balance and such. You can do so on your Microsoft account page, In the subscriptions tab. After that out standing balance is paid you can redeem your
gift card

Translation for OP.

Oi

Você pode ter um saldo devedor que pode parar o cartão de presente, então você terá que pagar o saldo devedor e tal. Você pode fazê-lo na página da sua conta da Microsoft, na guia assinaturas. Depois que o saldo é pago, você pode resgatar seu cartão de presente..

Pagar Game Pass com cartão presente[Translation-Pay Game Pass with gift card]