Pagamento atrasado do gamepass ultimate[Late payment for the ultimate gamepass]

Hi Eduardo,

Thank you for your post. I understand you are experiencing an issue with a past due balance. When you pay off the balance, your subscription will continue and renew on its normal date. To check your subscription status and balances, check out your

account subscription page.

Please let us know how this goes.

A opção de conversar com alguém da Microsoft esta indisponível.

[Translation - The option to chat with someone from Microsoft is unavailable.]

Como não tenho a resposta para sua pergunta, procure conversar com o suporte do xbox! Você conversa com uma pessoa real e com certeza ela irá resolver seu caso.

[Translation - As I don't have the answer to your question, try to chat with xbox support! You talk to a real person and they are sure to solve your case.]

https://beta.support.xbox.com/contact-us

Two things

First you need core or ultimate for multiplayer

Gamepass for console doesn't include multiplayer and needs core or ultimate

And yes you need a payment option on file for ultimate

Ultimate os cheaper then core and gamepass for consolr

Do you have normal gamepass or gamepass ultimate? Because IIRC you need Gamepass Ultimate for the perks