Paddle issue on XBox Elite Controller series 2

Discus and support Paddle issue on XBox Elite Controller series 2 in XBoX on Consoles to solve the problem; On my XBox Elite Controller, one of the back paddles (P1 or P3) stopped "clicking". It doesn't register when I press it, and I can feel that the... Discussion in 'XBoX on Consoles' started by DrinkableGalaxy, Apr 1, 2021.

  1. Paddle issue on XBox Elite Controller series 2


    On my XBox Elite Controller, one of the back paddles (P1 or P3) stopped "clicking". It doesn't register when I press it, and I can feel that the "clicking" is not working. Searching online, I could find at least one other person reporting a similar issue. Note that the problem is on the paddle itself, which I can verify by swapping the P1 and P3 back paddles: One of the paddles work correctly on both sides, while the other doesn't click on both sides.

    As the device is still under warranty, I filed a service request to get that defective part replaced. However, the instructions on how to send the controller mentions:

    When sending an accessory such as your Xbox controller to our service center, make sure to keep all removable parts with you before shipping. If you have an Elite controller, this includes D-pads, paddles, and thumbsticks. For Xbox adaptive controllers, do not send any of the additional accessories.

    So I can't ship the paddle. If I don't ship the paddle, it's likely that the controller will be considered non-defective. How can I proceed to get the paddle replaced?

    :)
     
    DrinkableGalaxy, Apr 1, 2021
    #1
  2. NeoDan123 Win User

    Xbox elite controller 2

    Each Elite controller series 2 comes with 1 set of paddles. You can order replacement paddles, thumbsticks etc.

    Series 1 paddles, thumbsticks is not compatible with series 2.
  3. Keaton Kailing Win User

    my back paddles don’t seem to be working when i play my game, any way to fix this?

    elite series 2 controllers back paddles won’t work
  4. SoullessCodith Win User

    Xbox Elite Series 2 controller with different colored paddles???

    I have an elite series 2 controller. All of the paddles are the same color.
  5. John P_14 Win User

    My Xbox elite series 2 controller paddle doesn’t register

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    I apologize for the issue you're experiencing with your Xbox Elite Series 2 controller. Kindly follow the steps below to try to resolve the issue:

    1. Make sure the controller is updated to the latest firmware. To do this, follow these steps:

    2. Make sure the paddles are properly attached to the controller. If the paddles are not properly attached, they may not register when pressed.

    3. Check the preset configuration for the paddles. Go to "Settings" and select "Devices & streaming," then choose "Accessories" and select your Elite Series 2 controller. From there, you can adjust the preset configuration for the paddles.

    4. If none of the above steps resolve the issue, you may need to reset the controller. To do this, follow these steps:

    - Press and hold the small sync button on the top of the controller until the Xbox button flashes.

    - Let go of the sync button.

    - Press and hold the sync button on the controller again until the Xbox button stops flashing.

    If you continue to experience issues with the paddles on your Elite Series 2 controller, you may need to contact Xbox Support for further assistance.
  6. Geri M. Win User

    Elite 2 controller paddle defaults

    Hello DavidLindsey5,

    Happy Holidays!

    Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

    As per description, you are inquiring if paddles on the Xbox Elite 2 controller have default settings and if they already mapped to a button out of the box.

    Here's what we got from our research.

    No, the Elite Series 2 controller does not come with paddles. Paddles are an optional extra that can be purchased separately. What does the button in the middle of the Elite Series 2 controller do? The button in the middle of the Elite Series 2 controller can be used to change the controller’s profiles.

    It can be configured, check on this link. Configure your Xbox Elite Wireless Controller Series 2 | Xbox Support.

    We also provided you some features of the controller. Xbox Elite Wireless Controller features | Xbox Support

    We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



    We will be glad to follow up and help you.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
Thema:

Paddle issue on XBox Elite Controller series 2

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