ownership problem

Hello @LenTexDutch!

With issues like these, you will need to check your Microsoft account | Order history make sure it says completed.

To download the games that were previously purchased on your account on Windows 10, kindly perform the following steps:

1. Using your Microsoft account, sign in to the PC where you want to install your games.
   
2. On the Start screen, select the Store icon.
   
3. In the Store, select Games from the menu.
   
4. Browse and select the game that you purchased or redeemed using a prepaid code.
   
5. Select Install.
   

However, if you sill can't find the game, it would be best to get in touch with our live support Contact us | Xbox Support to check your account from their end.

I won't let me install the digital ownership anyone else having this problem

I am the owner, the problem has been resolved, I have recovered the ownership of the clubs

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, regarding your question, they would not be able to ban your console, as the person does not have access to the Microsoft system to do so. What that person could do is claim the console warranty on their account if you haven't already registered the serial on the site. To register your console if you haven't already done so, use the instructions given in the link below.

https://support.xbox.com/en-us/help/hardware-ne...

*We thank you in advance for contacting us, I hope this can help you.

It's a pleasure to be able to help the community