Own GTA V disc but the XBOX One sends be to the store.

Spartan116Wes · Jul 17, 2016

I recently had to factory reset my XBOX One because of the error code E200 00000074 00000000. Everything seemed to work fine after the reset. I put my GTA V disc in to play and the XBOX One just sends me to the store to buy GTA V digitally.

I tried ejecting the disc and putting it back in, rebooting, and hard resetting the XBOX One and it still sends me to the store to buy GTA V.

This is really frustrating. Please Help.

:)

markDTC · Jul 17, 2016

Purchased game cannot be played

Purchased GTA V via xbox store - installed but cannot play as it's saying 'do you own this game or app?'

I have followed the instructions on http://support.xbox.com/en-GB/xbox-one/downloadable-content/insert-disc-purchase-digital

but it still doesn't work.

i have receipts via email for proof of purchase if that helps lol!

Any help on this would be great

Thanks

Mark

flopatittyout · Jul 17, 2016

Wants me to re purchase digital games I had already owned

I had previously owned GTA V digitally on my Xbox one. Today I bought the one x and i went to download GTA V again but its saying I don’t own it.

CallMeLalo · Jul 17, 2016

You can try a couple of basic troubleshoot steps like clearing the persistent storage on your xbox one 3x, you can do this by going to your settings > disc and blu ray > blu ray > persistent storage and clear it 3x, if it still doesn't work then you may
have to switch your power on mode from instant on to energy saving and power cycle, then try it and vice versa, you power cycle by holding the power button down for 10 seconds and letting your console turn off then disconnect the HDMI and Power Supply cable
form the back of the xbox and leave it disconnected for a minute, then try it. If that doesn't work then manually go offline in your network settings and try installing the disc while offline, try to play it when it finished downloading then go online to install
any updates needed.

o WARZONE o · Nov 2, 2018

Im having this same issue with witcher 3 and Inside they told me to post here after 3 hours of trying to resolve this about to give up dont feel safe buying anything and what i have wont work

o WARZONE o

Im having this same issue with witcher 3 and Inside they told me to post here after 3 hours of trying to resolve this about to give up dont feel safe buying anything and what i have wont work

CallMeLalo

You can try a couple of basic troubleshoot steps like clearing the persistent storage on your xbox one 3x, you can do this by going to your settings > disc and blu ray > blu ray > persistent storage and clear it 3x, if it still doesn't work then you may
have to switch your power on mode from instant on to energy saving and power cycle, then try it and vice versa, you power cycle by holding the power button down for 10 seconds and letting your console turn off then disconnect the HDMI and Power Supply cable
form the back of the xbox and leave it disconnected for a minute, then try it. If that doesn't work then manually go offline in your network settings and try installing the disc while offline, try to play it when it finished downloading then go online to install
any updates needed.

SYR Native

I tried to go on the store and it says I do not own it. I also tried to look at my order history for gta v and it is not there at all. The closest thing to GTA V is a purchase for a Bull Shark Card for GTA which obviously shows I owned it at the time.

Don B1

I have Xbox one x, want to buy GTA v for Xbox one x|s for $39.99

When hovering over the buy button in Microsoft store on GTA v series x|s a small text bar appears saying. This is not playable on this device.

I have Xbox one x.

But the store says GTA v series x|s is not playable on my Xbox one x.

StuartATrueRed

If you are trying to play the Xbox 360 version of GTA V, then the game will not work on the Xbox One, as it is not compatible. There is however an Xbox One version of the game, that you can purchase on disc or from the Microsoft store.

https://www.microsoft.com/en-gb/p/grand-theft-auto-v/bpj686w6s0nh?

Own GTA V disc but the XBOX One sends be to the store.