Ow2 coins never showed up after redeeming them

Hello Peter,

Thanks for posting here on the Xbox forums. Sorry to hear about any troubles you are experiencing. It would be best if you could create your own thread, detailing this issue exactly. Let us know what was purchase, when, and what (If anything) has been done
to try to troubleshoot already. Any other details would help us out a lot as well.

Thanks again.

Hi, sometimes delays happen, wait until the end of the week, and if you still haven't received your points (should be xbox live message). Then contact Xbox support support.xbox.com/contact-us and request a call back.

[quote user="mike007bond"]

Selected 4 cards. Only three show up. No access to power ups to redeem.

New layout not user friendly. Destination used to show up from day to day.

Cannot see amount of coins at the top.

[/quote][quote user="mike007bond"]

Selected 4 cards. Only three show up. No access to power ups to redeem.

New layout not user friendly. Destination used to show up from day to day.

Cannot see amount of coins at the top.

[/quote]

Sometimes, it takes time for the coins to show up.

If you do not receive them after 24 hours of purchasing them, I recommend contacting EA support about it, they should help!

Hello Spence R, my name is Zahir

You are correct, it could be a server issue and restarting the game or the xbox it should reflect. According to the Blizzard support website, the delay in showing your latest coin purchases or earned credits takes between 24 hours to 72 hours. Usually, the coins will show up on their own after 24 hours.

Overwatch Coins purchased on Battle.net, Xbox, and PlayStation will be shared across all three platforms, meaning any Overwatch Coins you purchase on one of these platforms can be used on all of them. Overwatch Coins redeemed and/or purchased on Battle.net, Xbox, and PlayStation will not be accessible on Nintendo's eShop. Overwatch Coins redeemed and/or purchased on Nintendo's eShop can only be used for in-game purchases on Nintendo eShop.

You can view your Overwatch Coins total in the Battle.net Desktop App, or through Battle.net Account Management. Note that Overwatch Coins purchased on Nintendo's eShop will not be displayed in your Overwatch Coins total, however any Overwatch Coins earned through game play on Nintendo Switch will be displayed.

Content from in-game purchases made with Overwatch Coins on any platform will be accessible across linked accounts on all platforms (Battle.net, Xbox, PlayStation, and Nintendo). Overwatch Coins earned in-game will also be accessible across linked accounts on all platforms (Battle.net, Xbox, PlayStation, and Nintendo).

If you are still having this issue please contact blizzard below link

https://us.battle.net/support/en/article/319162

Thank you