Overwatch Reputation System

There's a huge flaw in the reputation system. My account reputation was set to "avoid me" when all I do is play overwatch with friends. I almost never use game chat or talk with randoms, I just play the game and have fun. I've heard this has happened to
a good bit of other people too.

The rep system has always been flawed,but never has it had as much exposure until the release of a world wide, Super hyped and popular game such as overwatch. We saw some of the problems pop up with halo and ufc but not to this extent. The problem, unfortunately,
is that Overwatch players are using the rep system to AVOID players not to give feedback on problematic behavior. Say you play against an amazing player or hate all players who play genji. Report them for cheating etc and you won't queue against them anymore.
This destroys people's reputations and makes it impossible for them to play ANY game that uses the reputation system for match making.

This problem will only get worse as more people play Overwatch. Check your enforcement page, I guarantee ALL of your reports are from May to June of this year.

Xbox has the DVR system. Anyone can record somebody who's actually cheating and submit that to the enforcement team. The current reputation system is being hijacked by trolls and sore losers. I've stopped trying to reach out to Microsoft and instead I've
tried to get Blizzard's attention. Rainbow Six Siege, Battlefront and Black Ops 3 are all proof that matchmaking need not take the reputation system into account. People with the "Avoid me" status can still match with normal players. I can confirm this for
Siege. We need Blizzard to implement a similar system in Overwatch. This way people can no longer abuse the reputation system and actual cheaters can get caught via DVR.

Typically the reputation system is not warranted from a baseless complaint, I've been a XBL member for 10 years on 2 different accounts, my reputation has always been flawless, and I play games from Call of Duty, to Overwatch, to even Indie games like Limbo
and Ori, there isn't a huge shortage of games I don't tend to play.

Say if a player with a lot of friends got them all to report you, that wouldn't affect your reputation, the system disregards pointless "accusations" and spamming complaints will NOT unfairly warrant you with a lower reputation, even a ban
to an account or communications does not always lower a players reputation.

Personally I may be one sided, I have never had problems with players typically, but if you are doing something that warrants a report, even things from, leaving a game early constantly or having a lot of mic feedback, players may report you for this, and
when a pattern emerges your reputation may lower. One player reporting you because you swore in a game will NOT drop your reputation to Avoid Me.

As I have said there are always ways to fix reputation, and in games like Overwatch, Blizzard have said they will be removing that system. However without sounding like a complete tool, that is the only thing I can suggest until you manage to get an Official
response.

Source: https://enforcement.xbox.com/home/howto#sub-topic0-0

why would there be a person to reset your reputatiom?

Reputation is community based opinion of your behaviour

There is no police officer or principle you can call in real life to fix your reputation in real life why would there be one in gaming?

Reputation is your behaviour and how people see it

You can only fix that reputation like in real life by changing your behavioir

hello, and thank you for answering,

Is this feature impacts players experience and ability to use xbox live and games as you wish without having broken any rules of xbox live they should be some kind of "support" otherwise all it takes is raid reporting a player and have his rep go down for
no reason.

Xbox keeps telling you that false report don't work and this is a lie. The system like you said is based on the feedback you receive so if you get reported let's say like 30 times in less than 24h (in overwatch this can happen) the system will understand
that you are doing something wrong and will lower your rep. just because you are using a hero or character you like and other players don't like...how is that being a jerk ? yet I can't play anymore sinceI got raid reported and yet you ask why they should
be some kind of support you should be allowed to contact?

if the community as the same extent of power as the enforcement team then there should be some kind of "case review" for reputation