Overseas military address

Discus and support Overseas military address in XBoX on Consoles to solve the problem; I have tried every work-around i can with this. There is no longer a customer service number that actually lets me talk to a person. I have tried... Discussion in 'XBoX on Consoles' started by VEKTRE, Dec 18, 2018.

  1. VEKTRE
    VEKTRE Guest

    Overseas military address


    I have tried every work-around i can with this. There is no longer a customer service number that actually lets me talk to a person. I have tried putting my new FPO (city), AP (state) and zip address in as my billing address, but each section of the address
    gets an error. I even bought myself a gift card and loaded it. When i tried to purchase something, i was still required to put in a card with with my address. So basically, i cant update my xbox live or buy any games unless i have a traditional addres back
    in the US.

    :)
     
    VEKTRE, Dec 18, 2018
    #1
  2. M3tal Daz3 Win User

    Overseas military address

  3. Naninoni Win User

    Overseas military address

    You can put a dummy billing address or your address back in US. As long as it's valid one. You can contact Support to help you further.
  4. UnklBuk Win User

    Your purchase cannot be completed at this time. Please try again.

    Tried a couple of different cards, same problem. I think it's my IP being in Spain, although I have a US military address associated with my card. Kind of sucks that those in the military overseas can't download due to restriction in place based on the
    IP address.
  5. votexbox Win User

    Military overseas

    Some content requires that your account region and physical region match. This is to stop people creating accounts from different regions to get around content region locks.

    -

    So in this case the IP you have is identifying you as being in South Korea while your account is North American and so the marketplace will not let you redeem the code.

    -

    Changing the console location in Settings will not change this unfortunately.
  6. Viperman Win User

    Military overseas

    Interesting! I was unaware that the 1-800-4-MY-XBOX number was unavailable outside the US? In this case I would recomment going to www.live.xbox.com. sign in, click on Xbox Live under the support tab, click on Redeem prepaid codes on your Xbox LIVE account,
    at the very bottom under "Assistance" it will say Contact Us, from there you can set up a LIVE chat with a tech agent who might be able to solve your delema. I hope you get this fixed. Sorry if this didn't help.

    Cheers! :)
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Overseas military address

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