Overheated XBOX One controller

PrepaidElf91501 · Jul 4, 2016

I use my XO controller solely with my PC and one day it just overheated for no reason while I left it connected to my PC with a USB cable. It was extremely hot when I touched it and is now faulty and doesn't turn on after numerous attempts to switch it on
after it cooled down. Tried using AA batteries, doesnt work. The thing is I bought it brand new in box from someone online and I cant do the microsoft repair service online as it keeps telling me the information is wrong, I dont understand.

:)

maxrio · Jul 4, 2016

Controller overheated

So I was playing on my xbox when I got the low batteries warning. I kept playing for a while but then the white LED turned off and I figured batteries had died. Today I decided to take away the batteries and plug my controller via USB to my PC to play a
game (a PC game). When I did, the white LED wouldn't turn on, and after a short while (10 minutes maybe?) the controller overheated near the D-Pad zone. I tried later to plug it back, but still the LED wouldn't turn on.

So what should I do now? Can this be repaired? Is the controller still usable after some fix? How?

Thanks for any help or tip!

TheFakeBejo · Jul 4, 2016

Xbox Overheated

Hello,

My xbox one s overheated and it turned off. I turned it back on not knowing what happend and then the fan turned on and made a crazy loud sound because I think it was going very fast trying to cool the xbox down. Then I turned it off again and put a big
fan next to it aimed at the xbox and have left it off for 10 mins.

What caused this? Was it just to warm in my room or is it a serious problem. Should I bring it back to the store?

Thanks

{Parity} · Jul 5, 2016

If the controller is over 90 days old there would not be any warranty on it. You would probably be better off replacing it especially if it is over 90 days old.

Not sure who you bought it from of what information you are talking about being incorrect so if you have had it less than 90 days maybe you can provide that information. Keep in mind the 90 days is from time of purchase so it that was an individual that
you bought it from online the time the owned it counts toward that 90 days.

PrepaidElf91501 · Jul 5, 2016

Ok thanks, really disappointed with this lousy controller...

FearedNightmare · Jul 6, 2016

Just a quick question, did you have regular batteries in the controller when it was connected by cable ?

PrepaidElf91501 · Oct 31, 2018

No I only connected by cable

jerbear30ky

https://www.ifixit.com/Answers/View/375804/xbox+one+s+controller+overheating+battery

XS1CkSk1LLZX94

Sounds like a battery issue thats the only thing in the controller I can think that will generate heat? Maybe someone can add to that

Ash of Snow

In my years i have never had a controller overheat, i would suggest not playing with the controller, but if the issue just started when you put the batteries in i would also suggest trying to change them out.

{Parity}

If the controller is over 90 days old there would not be any warranty on it. You would probably be better off replacing it especially if it is over 90 days old.

Not sure who you bought it from of what information you are talking about being incorrect so if you have had it less than 90 days maybe you can provide that information. Keep in mind the 90 days is from time of purchase so it that was an individual that
you bought it from online the time the owned it counts toward that 90 days.

SABDOM

That never happened to me, very bizarre !!

Overheated XBOX One controller