Overend Children's Home

Hi,

Me

We are a Children's Residential Home in Whitehaven, Cumbria and we help kids who have been neglected and who can't be cared for by there families. We have no equipment or fun things for the kids to enjoy in the home, therefore I'm wondering if
you could out of the kindest of you heart provide some free gifts or something. We are aiming to make these kids happy, we can't unless we give them Xbox. Please here me out or can we have some Game Card, we want to make everyone happy.

Reference Number: 1426765490

Thanks for your continued support and can't wait for a reply, my email is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

Dion McKew

:)

 

Children's Consent List

Hey Donna,

I believe there is a way to add games and apps into an "Always Allow" List. That list is found under "Content restrictions" when you select your child's account from the family section of the website.

The way it's listed on the support page says it first has to be a blocked game or app, and when your child tries to access it, you can approve it and then add it to the "Always Allow" list. I'm not sure if you can add the apps or games you want to always
allow without first blocking them, but that should be the workaround if you cannot simply add apps or games to the list under "Content Restrictions" if does not allow you to do so without first blocking that specific app and then approving it. It should send
you an email when your child tries to access the blocked app to approve it and then you should be given instructions or an option to then add it to the "Always Allow" list.

There is a setting to require a password upon signing but I'm not familiar with needing to put in a password every time the child wants to use an app. Is the password requirement when the child is signing in? You can change that setting from Account>Sign-In,
Security, & passkey>Change my sign in & security settings.

 

Children's Consent List

Hello. Thank you for your reply. Unfortunately, it didn't really help. I read everything and blocking apps and games seems to be the only thing i can do. I have gone into my account, gone to family and even though it has told me what he has been on etc,
it will only let me block them. It doesn't give me the option to allow the ones i want to let him use freely such as Netflix without needing my permission. When i put in the password on his xbox to allow him access, it only gives me the option to allow him
to watch it just that once, thus rendering me needing to constantly put the password in for him when he decides he want to go back on it later. What i'm after is a way to add these apps and games to the allow list like you can with web addresses. It does have
a section that states.....When you allow games or apps, they will show up here......yet ive found no way of adding them. Every time i try searching or asking that virtual helper, all i get is the same thing, telling me how to block apps etc. This i can do
fine. I'm just not getting the add to the list of allowed apps which is what i'm after. Thank you for your time