over 21 but account is still child

Discus and support over 21 but account is still child in XBoX on Consoles to solve the problem; i was trying to get a custom gamer pic and it says my account is still a child in the family so i cant reset it but on my account im born 4/3/1985 does... Discussion in 'XBoX on Consoles' started by hamslam868, Sep 2, 2017.

  1. hamslam868
    hamslam868 Guest

    over 21 but account is still child


    i was trying to get a custom gamer pic and it says my account is still a child in the family so i cant reset it but on my account im born 4/3/1985 does anyone know how to promote the account to a adult i have access to a parent account in the family but
    i cant find the option can anyone help?

    :)
     
    hamslam868, Sep 2, 2017
    #1
  2. ThinkJeans5
    ThinkJeans5 Guest
    Child account

    I turned 18 in december but my account still is a child account and is not unrestricted. My date of birth is 21 december 1999. Anyone that can help me out?
     
    ThinkJeans5, Sep 2, 2017
    #2
  3. No option to promote account to adult

    Yeah, it's still a child account. There is a parental account attached to it. Almost everything I was able to move over to my current account, so I control almost everything. But there are still disadvantages to having a child account, of course. But yes,
    it's still a child account.
     
    The Jester1xx, Sep 2, 2017
    #3
  4. ngocphi
    ngocphi Guest

    over 21 but account is still child

    changing the birthdate after account creation doesn't work

    It only goes by the birthdate you put in originally

    Changing the ms account doesn't affect the birthdate either

    You will just have to wait for father time
     
    ngocphi, Sep 2, 2017
    #4
  5. ngocphi Win User

    over 21 but account is still child

    changing the birthdate after account creation doesn't work

    It only goes by the birthdate you put in originally

    Changing the ms account doesn't affect the birthdate either

    You will just have to wait for father time
  6. Christyna64 Win User

    Changing my child's date of birth

    Once a child account is created it will only be able to become an adult account when the child turns 18 or 21, depending on your country.
  7. The Jester1xx Win User

    No option to promote account to adult

    Yeah, it's still a child account. There is a parental account attached to it. Almost everything I was able to move over to my current account, so I control almost everything. But there are still disadvantages to having a child account, of course. But yes,
    it's still a child account.
  8. Namni Win User

    I am 21 and im still on a child account

    ^ not everyone wants to lose all the stuff from their account.
  9. Falkon(2) Win User

    I am 21 and im still on a child account

    To promote a child account to an adult account

    Sign in to Xbox LIVE by using the account that you want to change.

    Go to My Xbox, and then select your profile.

    Select Manage Account.

    Select Promote Child Account.

    Note This option is available only if the date of birth for the account indicates that you have reached the age of adulthood (18 in the United States). The legal adult age varies by country and region. The age of an account owner is calculated by using the
    date of birth provided when the account was created. This date cannot be changed. If you entered an incorrect date of birth when you created the account, your only option is to create a new account using the correct date of birth.

    Follow the on-screen instructions to promote the account.
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over 21 but account is still child

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