Over 18 account, still can't change custom gamerpic

Discus and support Over 18 account, still can't change custom gamerpic in XBoX on Consoles to solve the problem; The age of my Xbox account is over 18, but I cannot change to custom gamerpics. d4cc7756-57ef-4238-8844-8485ff1a2301 Discussion in 'XBoX on Consoles' started by SqueakyPig101, Sep 6, 2017.

  1. Over 18 account, still can't change custom gamerpic


    The age of my Xbox account is over 18, but I cannot change to custom gamerpics.

    :)
     
    SqueakyPig101, Sep 6, 2017
    #1
  2. vFxrgo
    vFxrgo Guest
    Can't get Custom gamerpic because it says I'm under 18

    But I am legally 18 now however it still isn't letting have a custom gamerpic
     
    vFxrgo, Sep 6, 2017
    #2
  3. Evill Monkeh
    Evill Monkeh Guest
    Xbox Insider

    I am 18 though. I think the age for custom gamerpictures should be 17. If you're old enough to buy mature videogames like grand theft auto I think they can handle making a custom gamerpic. Seeing all my friends who aren't 18 but have custom pictures annoys
    me becuase I'm 18 but can't have one.
     
    Evill Monkeh, Sep 6, 2017
    #3
  4. bowski477
    bowski477 Guest

    Over 18 account, still can't change custom gamerpic

    Was it always over 18? Changing the age on your MS account would not change the age on your Xbox account.
     
    bowski477, Sep 6, 2017
    #4
  5. bowski477 Win User

    Over 18 account, still can't change custom gamerpic

    Was it always over 18? Changing the age on your MS account would not change the age on your Xbox account.
  6. Smwutches Win User

    I'm trying to change a childs game pic to a customized pic

    Until the age of the account is 18 or over, they won't be able to use customized gamerpics. There are no settings that can be changed to allow that.
  7. Daft Badger Win User

    Account

    You have to be 18 years or over to use custom gamerpics.

    If the date of birth on the account is under 18 then there's nothing you can do.

    Setting an account to adult wont change that,it's down to the date of birth on that account & that can not be changed.
  8. ngocphi Win User

    Wont let me have a custom gamer picture even though in set as adult

    because you need to be 18 to use the custom gamerpic

    It doesn't matter what age you change it to

    It goes by the original age not what it gets changed to later

    If it is the oroginal.age you have to.remove your account from parental control under https//accounts.microsoft.com

    If it isn't over 18 and no it can't be changed after the fact then the system will ask.gor another parental email
  9. Flux Enrage Win User

    Custom gamerpic

    I'm having the same problem. I contacted xbox live support and they even confirmed that i had an adult account and that i was listed as 18 but im still getting the error message "people under 18 can't upload custom gamerpics". I just want to be able to upload
    custom gamerpics and I'm the right age to do so, yet I can't.
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Over 18 account, still can't change custom gamerpic

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