Outrageous technical and customer service.

My console (XBOX 360 S 250GB) broke cause it was freezing while playing and at the end i couldnt even start it up and i could send it to repair just before my warranty expired. And when i get it back and just a week after it start to happen the same problem,
the console was freezing while playing, i didnt consider it like a major problem cause it was happening from time to time. But now and just 4 months after getting it back and barely playing with it im at the same point, the xbox is broken and when i talked
to the customer service the tell me than the cant do nothing cause my warranty expired, i would like to find a solution rahter than send it again for 60 pounds a recieve another piece of crap like the last time but i dont know to who talk or what to do.

:)

 

Thank god I have internet again so I can watch Xbox Next-Gen tomorrow!

Virgin media customer service is outrageous they really need to employ people who can speak clear English and not some South Asian puppet who is getting paid next to nothing.

 

technical service

It shows its still a preorder...they should be able to cancel the preorder for you. You should not have been charged. A hold would have been placed on the card.

Buy Warhammer 40,000: Inquisitor-Martyr for Xbox One - Microsoft Store

Description
Enter the Caligari Sector, purge the unclean, and protect the Imperium from corruption in this grim action-RPG game. Release date: December 31, 2018

A credit card is required for pre-order, but your card will not be

charged until your order is shipped or the product is made available for
download. However, an authorization hold or small temporary charge may

be placed on your credit or debit card as a result of your pre-order.

Note that we can't charge your card and complete your order if your card

expires between the date you pre-ordered the item and the date the item

becomes available. Please ensure that your billing and contact

information is current at all times. Pre-orders are covered by our
Pre-Order Policy and can be reviewed, updated, or canceled at any time before pre-order items are released.

 

Hey there ManuelDO!

I am sorry to hear about the console issues and any inconveniences it may have caused. In order for us to provide support for your console, please provide the details of the console issue and any troubleshooting steps you have taken. We would just like to
make sure that all troubleshooting methods have been exhausted in order to try to get this issue sorted. Unfortunately if your console is out of warranty then the only method for replacement would require a repair fee.

We will be waiting to hear from you to see if we can provide any additional troubleshooting steps.