Out of video memory crash (Xbox Series S/X)

Discus and support Out of video memory crash (Xbox Series S/X) in XBoX Games and Apps to solve the problem; I am posting this discussion because I saw a bunch of closed threads with no real answer so I couldn't post an answer on there. The main reason this... Discussion in 'XBoX Games and Apps' started by ChocoWaterMm, Sep 10, 2023.

  1. ChocoWaterMm
    ChocoWaterMm Guest

    Out of video memory crash (Xbox Series S/X)


    I am posting this discussion because I saw a bunch of closed threads with no real answer so I couldn't post an answer on there. The main reason this happens is because the game devs (it happens alot on the game Control for example) either didn't optimize the game for the Series. Or because the game devs didn't anticipate the quick resume. The quick resume option takes up your video memory so when you have games open on the quick resume it's taking up memory that the devs didn't anticipate which makes the game not have enough video memory to run. The solution to the problem is simple. You can start with closing out any game that is open in the quick resume. You can fully close them out in the quick resume by scrolling to quick resume, pressing the start button to open the options menu for the game, and selecting remove from quick resume. That should fix it. If it doesn't fix it there isn't much else you can do aside from reaching out to the devs.

    :)
     
    ChocoWaterMm, Sep 10, 2023
    #1
  2. SassieCassie Win User

    Xbox Series S - Out-of-Video-Memory Crashes

    Hi!

    If this issue your having is legitimately the Xbox running out of VRAM, I'm sorry to say there's nothing you can really do. What I would do is make sure everything is updated. Since VRAM cant be upgraded on an Xbox you would need to buy a higher end Xbox
    or just a new one. Sorry that I'm not much help. but if you would like to keep pursuing answers here's a link to Microsoft support agents:

    https://support.microsoft.com/en-us/contactus

    Reddit could also be a good place to look!

    Have a good day!
  3. AquarrzSudnnym Win User

    Xbox Series S - Out-of-Video-Memory Crashes

    "Xbox Series S repeatedly crash while playing two games: Assassin's Creed Odyssey and Control (particularly Control)."

    Just to clarify, do you have two games running at the same time or issue happens when you have one or the other game running on the console?
  4. ngocphi Win User

    Buying game for XS but then it’s not after installing it

    Ok did you put it in an internal memory or storage card or external usb drive

    If external that would be why

    You can only put it in an internal memory or storage card

    Now I'd you are saying you have a Xbox one S

    That isn't a series s

    Series consoles.are different and are not considered Xbox one nor is it part of the name

    Also any games.that are meant for the series consoles has to be on storage card or.internal memory

    Xbox one games works regardless of Xbox one s or og or one x

    And you can use any storage

    But for Xbox series consoles there is only s or x not one s/x

    And only games on optimized nvme or the Xbox nvme storage card will download the series version

    If you put it on external it would only download the Xbox one as you arent running thr optimized nvme
  5. ngocphi Win User

    how to contact microsoft support service

    If it isn't starting then yes we can help

    If it's achievement or ingame issue you need to reach out to the developer

    We also need to know which games series s/x also

    Keep in mind series s or x games can't run on normal hdds it has to be the storage card or internal memory for that
  6. Ricardo Lechuga Win User

    Xbox Series S video memory error crashes

    I saw that you choose the answer as didn't solve the issues, would be better tho get more information so we can keep helping, thanks
Thema:

Out of video memory crash (Xbox Series S/X)

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