Our store is not working.

Discus and support Our store is not working. in XBoX Sales and Promo to solve the problem; Our store is not working, not sure if anyone else is having this issue at this time. ddcd204d-488d-4cb8-85cd-f4c738ea9d23 Discussion in 'XBoX Sales and Promo' started by Voy A mear, Jun 18, 2018.

  1. Voy A mear
    Voy A mear Guest

    Our store is not working.


    Our store is not working, not sure if anyone else is having this issue at this time.

    :)
     
    Voy A mear, Jun 18, 2018
    #1
  2. Mister Mascot
    Mister Mascot Guest
    Xbox Store is not working

    Hey there Foxy Purple,

    Let's have you try to perform a full
    Factory Reset, but make sure to keep your Games & apps. This will refresh the console fully, but you won't need to reinstall any games or apps. You will need to re-sign into any profiles you had on the console again though.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Jun 18, 2018
    #2
  3. Foxy Purple
    Foxy Purple Guest
    Xbox Store is not working

    Hey everyone,

    For the last two days I have been trying to get an app on my xbox but whenever I go to the Store on the xbox, all the featured content shows up. However when I try to hit browse or anything really it throws up this error code called 0x8000FFFF I did a search
    but that code is in regards to the xbox not being able to save a game. I checked my connection and my xbox and internet are all good. I can connect to everything else on xbox live but Store is not working. Has anyone else had this problem?
     
    Foxy Purple, Jun 18, 2018
    #3
  4. SwordofWhedon Win User

    Cloud game saves

    No, game saves our only compatible with the platform they are created on. So steam saves only work with Steam, Windows Store w Windows Store etc
  5. JohnnyOutcast84 Win User

    Oxenfree

    Apparently it could be in our stores as soon as tomorrow. The developers have been working hard to get it a rating in Australia.
  6. MurderTramp17 Win User

    Which retailer did you guys and girls order the Xbox One from?

    I work at Gamestop, so naturally there.

    I was just lucky I was working when the pre-orders went live. Our store only got an allotment of 10.
  7. cetmonkey44 Win User

    Our console won’t connect to the store

    Hmm, you're sure you are connected to the internet? It looks like all Xbox services are working now.
  8. Kathy A. Win User

    trouble on our end. Microsoft store

    Hi jessehunter222,

    Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We are sorry to hear that you were having issues Xbox app and redownload the game - Forza Horizon 4. Let us check on this together so you will get back to gaming.

    To properly isolate your concern, we will be asking some questions. Please provide details/information for us to give more accurate resolution for you.

    1. May we ask for a screenshot of the error message you encounter in trying to download? Please use this as guide, How to include a screenshot in your post.
    2. May we ask if you can sign into your Microsoft account (that purchased the game) successfully in here - Microsoft account | Order history?
    3. May we know if you can see the Forza Horizon 4 listed among the apps you own or is your subscription (if any) active?
    4. Have you tried performing this troubleshooting - I can't find or install an app from Microsoft Store?
    Please, do not forget to check here for known issues that might be related to your concern.

    Xbox Status

    Known Issues for Game Launches



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
Thema:

Our store is not working.

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