Others see me as Disconnected in MSFS2020, how can I solve this?

Hello.

I solved the problem and from the Store I downloaded MSFS2020 again.

Thank you

I don't understand. Save data for MSFS2020? How i delete this save data or change? My Windows is new clean instalation, and the MSFS2020 too.

Thank you for getting back.

You can also check both of your Microsoft account profiles if it set correctly to South Africa by signing in here: https://account.microsoft.com/profile.

If both are correct and if your friend is accepting it through PC, he might want to check his PC region if it is set to South Africa by going to Settings > Time & Language > Language & Region > Country or region.

Please take note that altering information is against the terms of use here: https://www.microsoft.com/legal/terms-of-use

Thank you, let me know.

Hello Cleeven, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

Please try the next possible solution:

1. Sign out from your account on the Xbox app and the Microsoft Store
2. Reset the Microsoft store cache using the wreset.exe command

You can follow detailed instructions here:
https://support.microsoft.com/account-billing/m...

3. Double check if everything is up to date via Windows Settings > Update and Security > Windows Update > Get updates

4. Once everything is up to date, sign in with the account that owns the game on the Xbox app and the Microsoft Store

5. Go to PC Settings > Apps and features > installed apps > once you find Flight Simulator click on the dots > advanced menu > click repair and reset.

6. Finally, open the game and verify if the issue has been solved

Hi Kerean, I'd love to help.

Sorry to hear about that, however, please note that if you only changed your region to South Africa to take advantage of the subscription, I'm afraid it will not work. You both need to be in the same region physically as well as it may depend on your internet local connection.

Furthermore, since this subscription is not yet released in general there might be an issue that only they can be able to check, since we are in the forums, you may need to reach out to them directly. You may refer here: https://support.xbox.com/help/subscriptions-bil...

Thanks, let me know.