Other users cannot play game until owner logs in

Discus and support Other users cannot play game until owner logs in in XBoX Games and Apps to solve the problem; I bought a game, kids have their own profiles on the same Xbox. But they cannot play the game unless I log in. We all have the same Xbox as "home... Discussion in 'XBoX Games and Apps' started by Ivan Horvat1, Sep 23, 2023.

  1. Ivan Horvat1
    Ivan Horvat1 Guest

    Other users cannot play game until owner logs in


    I bought a game, kids have their own profiles on the same Xbox. But they cannot play the game unless I log in. We all have the same Xbox as "home Xbox". What should I change in installations to make them able to play the game, all or selected games?

    :)
     
    Ivan Horvat1, Sep 23, 2023
    #1
  2. Ivan Horvat1 Win User

    Other users cannot play game until owner logs in

    0. All 3 users have checked "Make this my home Xbox" in Settings / Personalisation. Never had Xbox One or another MS console before. Nothing was set to Lock it down.

    1. Game (Goat Simulator 3) is installed on the Xbox:


    [​IMG]
    ..

    2. All the same after restart, cable unplugged for 10 seconds etc

    3. Kids' profiles are set up correctly. They are linked to my Microsoft account.

    4. Signed out and in. No change.

    So now kids need to sign in on my account first, then switch to theirs and then they can play. Without it it looks like this:


    [​IMG]
    ..

    *MOD EDIT: Removed excess spacing*
  3. Ivan Horvat1 Win User

    Other users cannot play game until owner logs in

    Ok, now I get it. I completely missed this detail. Counterintuitive, I think but I should read instructions more closely.

    Thank you very much, it works now. :D
  4. Ivan Horvat1 Win User

    Other users cannot play game until owner logs in

    "While signed into your profile, can you play games like Goat Simulator with this error icon?"

    When I am signed to my profile, I can play all games without any error icon. And other users (kids) can play them withou error icon.

    It's just when I sign out, then it takes about 2-3 seconds and error icon appears on all games, which refuse to start or stop when they are in progress of playing.

    So I need to be signed in to allow all other users to play any of games I bought.

    "Are you configured as Home Xbox on a different console, too? If so, the current console you are attempting to use will automatically establish you as a non-Home Xbox user."

    No, I never owned Xbox console before and never configured one in the past. This is a fresh new console, I configured first with my account and then everybody else. All of us have it as Home Xbox.

    Actually accounts on Microsoft platform was estabilishet before only for Minecraft gaming I guess, mainly Nintendo Switch and iOS.
  5. Kathy A. Win User

    Other users cannot play game until owner logs in

    Hello Ivan Horvat1,

    Thanks for the reply.

    To answer your query, logs are often shared by utilizing the report an issue app to submit a report to Team Xbox.

    We just have two more questions about this issue before you submit a report to the team.

    While signed into your profile, can you play games like Goat Simulator with this error icon?

    Are you configured as Home Xbox on a different console, too? If so, the current console you are attempting to use will automatically establish you as a non-Home Xbox user.

    We look forward for your reply.

    Regards,
  6. Kathy A. Win User

    Other users cannot play game until owner logs in

    Hello Ivan Horvat1,

    Thanks for the reply and update.

    In that case, we will recommend you try to remove all profiles (making sure you do not delete the saves) and make sure the account that has subscription or license is the only one that ticked the Make this my home Xbox.

    Next, sign in back the (3) profiles to the console.

    Then, see if all 3 profiles can access the games installed by the account with subscription or license.

    We look forward for your reply.

    Regards,

Thema:

Other users cannot play game until owner logs in

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