Other devices connect fine to my internet but my Xbox one s won't

Hello Ashley_1998!

Thank you for bringing this issue to our attention. I suggest utilizing our
network troubleshooting article to resolve the issue. Be sure to let us know the results!

I have this problem but it is not my modem. I can use the internet fine on every other device in my house except the Xbox. I am currently using a tablet that is connected but the Xbox won't connect.

Changing the frequency channel worked temporarily, but now my Xbox won't even connect to the Internet. I am connecting to the network, but no Internet or xbox live. I'm having a similar problem with a MacBook but the other devices in my house are working
fine. Please help!

my wireless networking adapter (the one with one antanna) is picking up my internet connection and is also connecting but for some reason my internet connection wont connect to the internet. All of the other devices in the house are conectring fine. Its
just my xbox that wont

The modem/router has worked for years w my xbox. Several other people in the same neighborhood use the same router and their box is working fine ~ so, i don't think it the device that is causing the problem. It's not the cable either as we've 1) tried
the wireless connection and it won't connect either, 2) other devices are working fine w the router and 3) xbox connects to the internet...it just won't connect to xbox live. What's next?