other account was permanently banned

ZestyTwist · Feb 11, 2017

I had my other account banned after I was playing all day then came home from dinner to pema bann no understanding why my account has been banned

:)

Brandon19876 · Feb 11, 2017

Massive issue with the Xbox enforcement team

So, recently I have been permanently banned by the Xbox enforcement team, I am not here to complain that I didn't deserve the ban or that I didn't do anything wrong, I deserve it. Anyways I have a pretty big complaint about what happens to your account after you have been permanently banned, when you try to sign into your account it just simply will not let you sign into it, not bad right that's part of a ban? But when you make a whole new account and try to play any games that you downloaded on your banned account you can't play them. This is listed in their Terms Of Service (TOS) that if you get permanently banned you forfeit all licence you owned with those games. This is an issue because Microsoft does not have the right to just take away content that you purchased because you broke their rules. That is like the police taking ownership of your house and all of your possessions because you got sent to jail. They should not be able to do that, they should not be able to take away all of your belongings and your hard earned money or money you have saved up over the months, I have around 30 Dollars left on that account with the 400 Dollars worth of games, skins, and other downloadable content I have purchased over the years and something needs to be done about this, they can't just simply say that it's written down in their TOS and that is the rules because as far as I know this isn't legal in the United States at least.

bowski477 · Feb 11, 2017

My other account was banned permanently

The only forum section you can get an official response from the enforcement team is here

forums.xbox.com/.../41.aspx

Daft Badger · Feb 11, 2017

The enforcement team do not use the forums so no one here can tell you.

An email would of been sent to the address linked to your account telling you why or it should tell you on the enforcement site
http://enforcement.xbox.com/home where you can also file for a case review if eligible.

Daft Badger

The enforcement team do not use the forums so no one here can tell you.

An email would of been sent to the address linked to your account telling you why or it should tell you on the enforcement site
http://enforcement.xbox.com/home where you can also file for a case review if eligible.

bowski477

The only forum section you can get an official response from the enforcement team is here

forums.xbox.com/.../41.aspx

HomegrownSilky

Purchasing or selling accounts can get you permanently banned.
Signing in to accounts that are not yours can get you permanently banned.
Sharing sign in information for accounts can get you permanently banned.

Mister Taurus

they said they cant

Hi there,

Permanent bans occur when there are multiple infractions over a long period of time. Permanent bans are indeed permanent and there is a loss of everything connected with that account. This cannot be appealed and cannot be reversed. Every user is responsible
for their accounts and if an account was hacked and bad language was used, that would not be enough for a permanent ban. It's a very serious and irreversible step we take to ensure the safety of our other users. We thank you for reaching out to us with this
issue, but enforcement has the final say on these matters.

Danno McK.

Also, if you've been given any "tips" that triggering a short-term ban of the account for offensive Bio content will somehow negate the account's permanent ban, you were told wrong. A permanent ban is permanent.

other account was permanently banned