OTA oneguide tv guide by zipcode question

teamvaal · Sep 4, 2016

I think I know the answer but thought I would ask anyways. Currently when I configure oneguide tv guide in settings I have to choose a zip code. Yet I pick up stations from several cities. This causes my viewing experience to "suffer". In that channels
arent organized by number properly. Those in zip code choosen are organized by number with tv guide info. Those in unselected zip organized by number without info. Such a promising ota experience is beginning to look like money wasted. Any suggestions
to improve?

:)

Dutch Island · Sep 4, 2016

Oneguide not working in Guam?

I've tried setting up the Oneguide using a zipcode for Guam (tried 96915, 96932 and several others) but no luck here. My DVR (ADB) and TV (Sony) are being recognized and can be controlled for the most part, but sadly not the guide. Now although I don't know
the actual source of the metadata for the guide, on the Windows Media Center it used to be Zap2It.com and when I go there, I can find Guam using zipcode 96932 followed by selecting my TV provider GTA (see here:http://tvlistings.zap2it.com/tvlistings/ZCGrid.do?method=decideFwdForLineup&zipcode=96932&setMyPreference=false&lineupId=GU69567:X&aid=zap2it)
I was wondering if it would be possible to have the guide for Guam's GTA Digital TV integrated as well so that here in Guam we can also enjoy the full power of the Xbox One!

Thanks in advance,

Paul

Puppy Fujo · Sep 4, 2016

OTA pvr functionality?

Unfortunately, there is no PVR at the moment. It has been discussed by Microsoft, however, if they go ahead with it I am guessing they would focus on the OneGuide app first which offers a channel guide and HDMI passthrough for cable TV boxes. I am not sure
enough use the OTA ability to be honest. Sorry mate.

Mister Maka · Sep 6, 2016

Hey there Rageus Quitus!

Sorry to hear you're seeing incorrect channel listings via OneGuide. If you haven't already be sure to check out our

Incorrect Channel Troubleshooter and run through all the steps. If you're still seeing the incorrect listings, please make sure to report the issue via OneGuide as suggested in the troubleshooter. Thanks a ton for your patience!

Mister Maka

Hey there Rageus Quitus!

Sorry to hear you're seeing incorrect channel listings via OneGuide. If you haven't already be sure to check out our

Incorrect Channel Troubleshooter and run through all the steps. If you're still seeing the incorrect listings, please make sure to report the issue via OneGuide as suggested in the troubleshooter. Thanks a ton for your patience!

JosephfromNC

I too have the OTA tuner but as you've discovered, there isnt a way to add multiple OTA zones.

I'd suggest continue to follow the support section for OTA devices at:

https://beta.support.xbox.com/help/hardware-network/oneguide-live-tv/over-the-air-tv

eqhmcow

seeing this issue with a USB TV tuner card (no HDMI)

Tried a "factory reset",

tried a full USB offline reinstall with no importing old data,

Even after a complete offline reinstall, I'm seeing this issue.

Getting this every time: one guide goes thru the scan, that's successful and picks up my OTA channels, but then launching the oneguide app gives "We've lost your TV lineup" "Do you want to set it up again?"

and then if I hit yes and set it up again, it just goes back to "lost" again, and if I hit no there's a blank screen and no TV.

How can oneguide OTA fail this bad? This is one of the reasons I bought an xbox one -- for the OTA live TV pause / rewind feature! it should be able to work w/ no internet connection!

To be clear, my internet connection is working fine for everything else, including xbox gold multiplayer games.

if the OTA scan works, oneguide should be able to show me live TV no matter what!

Kamman

I was wondering how I can add the KPN Interactive TV guide (in the Netherlands) to the OneGuide. I already added the Motorola VIP1853 (it's not working like a charm but I see some controls) and need to add a zipcode. If I add the Zip-code (from where I live)
it's not accepted. Any idea how to solve this in the Netherlands?

David ODowns

seeing this issue with a USB TV tuner card (no HDMI)

Tried a "factory reset",

tried a full USB offline reinstall with no importing old data,

Even after a complete offline reinstall, I'm seeing this issue.

Getting this every time: one guide goes thru the scan, that's successful and picks up my OTA channels, but then launching the oneguide app gives "We've lost your TV lineup" "Do you want to set it up again?"

and then if I hit yes and set it up again, it just goes back to "lost" again, and if I hit no there's a blank screen and no TV.

How can oneguide OTA fail this bad? This is one of the reasons I bought an xbox one -- for the OTA live TV pause / rewind feature! it should be able to work w/ no internet connection!

To be clear, my internet connection is working fine for everything else, including xbox gold multiplayer games.

if the OTA scan works, oneguide should be able to show me live TV no matter what!

Exact same problem on my end. We've been told they are working on it, sooooo……………… I guess we just wait.

OTA oneguide tv guide by zipcode question