Oscar Promotion Failure

Hello, I never received my digital gift card for the oscar promotion which was run through the Microsoft Store on Windows 10.

Bought five eligible movies and never received any reward. Below was advice from a customer support representative that includes the case number for the chat we had.

Thank you for the help.

Chat with representative:

No worries, kindly post there please that you wanted your account be

reviewed for the promotion about the movie purchases. Nothing to worry, I

got your back covered here as well on this case number of our chat, [mod removed].

Everything that we have discussed in indicated on that number and you

may also post the number through the link above. Our Promotional Team

will then be contacting you once they are able to review the concern.

:)

 

Promotion failure

Hey A Major Wanka! Can you post back and confirm that you've checked all emails linked to your GT? Including your WLID and preferred contact (live.xbox.com/.../ContactPreferences)?
As well as all spam, junk and trash folders?

 

Promotion failure

Purchased 6 month subscription of live on 4/29 with promise of 5 games: fable 3 and halo reach are the only two I can remember.

 

Hey there,

We appreciate you reaching out to us with this issue. Can you clarify what the chat representative shared with you regarding this issue and the date of delivery for this promotion? We're here to help.