OS problems with games

Discus and support OS problems with games in XBoX Games and Apps to solve the problem; I've been having a problem when ever I exit out of a game my computer becomes semi unresponsive. I can move the mouse around just fine but clicking on... Discussion in 'XBoX Games and Apps' started by zaknafein72, Jul 6, 2022.

  1. zaknafein72
    zaknafein72 Guest

    OS problems with games


    I've been having a problem when ever I exit out of a game my computer becomes semi unresponsive. I can move the mouse around just fine but clicking on any app or program I get nothing.

    At same time if I attempt to reboot sometimes it will sometimes it will go on for awhile without reboot or shut down I have to manually force a shut down.

    This has happened in both Windows 10 and now Windows 11. Any yes all my drivers are up to date, and yes I have uninstalled and reinstalled both games.

    The 2 games in question are World of Warcraft and Lost Ark.

    My rig

    Cypber Power PC

    AMD Ryzen 7 5800X 8 Core 3.80GHZ

    64 Gig ram Corsair

    1T SSD NVMe.2 (Unknow manf)

    Envga Nvidia 3070 RTX 8G ram

    CPU liquid cooling

    :)
     
    zaknafein72, Jul 6, 2022
    #1
  2. zaknafein72 Win User

    OS problems with games

    As a person who builds and upgrades PC gaming systems as a hobby, Re-installing Windows is a bit a last resort and should only really be done once you've run out of other options. Even then, I would recommend a completely clean install, not a repair or re-install over your current OS.

    This could be a graphics driver fault. At very least the first thing you should try is clearing the graphics driver using DDU and reinstalling it.

    While it's possible to remove drivers using Windows, they tend to leave files and settings behind. DDU removes any previous files, settings and configs.

    • Go to NVIDIA's website, download the driver and store it somewhere for later.
    • Download and run DDU.
    • Remove your graphics driver and restart your PC. Choose Clean and Restart from inside the App.
    • Install the NVIDIA driver you downloaded earlier and test your games.
    Let us know how you get on.
    Hey thanks and sorry for late reply

    I as well have built my last 6 computers myself and I am mostly self taught thanks to my father.

    The install I did was a full system format and fresh reinstall I did it as a last resort

    I did use the DDU as suggested but without luck

    I did forget to mention this and forgive my forgetfulness this also happened on my last PC

    My graphics card on that was a Radeon

    I have uninstalled both games cleaned the registray fully of all residuals and fresh install of said games

    No luck I am at a stone wall and got nothing else

    Any other suggestions would be helpful
  3. Obsessive Power Win User

    OS problems with games

    As a person who builds and upgrades PC gaming systems as a hobby, Re-installing Windows is a bit a last resort and should only really be done once you've run out of other options. Even then, I would recommend a completely clean install, not a repair or re-install over your current OS.

    This could be a graphics driver fault. At very least the first thing you should try is clearing the graphics driver using DDU and reinstalling it.

    While it's possible to remove drivers using Windows, they tend to leave files and settings behind. DDU removes any previous files, settings and configs.

    • Go to NVIDIA's website, download the driver and store it somewhere for later.
    • Download and run DDU.
    • Remove your graphics driver and restart your PC. Choose Clean and Restart from inside the App.
    • Install the NVIDIA driver you downloaded earlier and test your games.
    Let us know how you get on.
  4. Lucas Lauer Win User

    OS problems with games

    Please try to restore your Operational System via the ISO Image Tool. You will be able to maintain your installed games and files.

    For Windows 11:

    https://www.microsoft.com/en-us/software-downlo...

    Download the Windows 11 Disk Image (ISO) > Open the ISO image tool > Open setup.exe > Select upgrade > Download from the cloud > Keep games and apps.

    Please let me know how it goes.
  5. Lucas Lauer Win User

    OS problems with games

    Hello, zaknafein72. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    This issue happens only with the two games you mentioned? It does not happen with other games?

    Have you tried any troubleshooting step already?

    Waiting for your kind reply.
  6. zaknafein72 Win User

    OS problems with games

    I finally figured out the cause of the problem.

    After cleaning out some apps and programs the problem program was called

    Advanced systems care.

    After removing ASC my computer has not once became unresponsive
Thema:

OS problems with games

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