Original Xbox One PSU

Hey there Dieg0 Reyes

Thanks for responding!

Unfortunately, if the problem persists like that, you might have to consider getting a replacement power supply unit.

Thanks for reading!

Yes, I tried those steps but my problem is that my when I connect the power supply to the wall socket the led turns on but at the moment I connect it to the Xbox One, the power supply led turns off.

Hi Gamer

Please try changing the power cable if possible or get a spare to diagnose if that is the issue

Hey there Dieg0 Reyes

Thanks for reaching out to the Forums for advice on how to handle this issue. I can totally understand how this could be pretty disheartening, but hopefully we can help you out with some good info. I suggest trying the steps outlined in Your

Xbox One console won't turn on.

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!

Unfortunately, since the original Xbox One is no longer manufactured, finding a "new" official PSU(brick) may be unlikely.

Your best alternative would be finding a used PSU at a local pawn shop or Gamestop, as you mentioned.