Ori and the Will of the Wisps download and installation issue

Discus and support Ori and the Will of the Wisps download and installation issue in XBoX Games and Apps to solve the problem; Hi everyone, I bought and installed "Ori and the Will of the Wisps" game on my PC (currently Windows 10, version 1903) two months ago. After playing... Discussion in 'XBoX Games and Apps' started by reza ghaiem bahmanshiri, May 31, 2020.

  1. reza ghaiem bahmanshiri
    reza ghaiem bahmanshiri Guest

    Ori and the Will of the Wisps download and installation issue


    Hi everyone,

    I bought and installed "Ori and the Will of the Wisps" game on my PC (currently Windows 10, version 1903) two months ago. After playing the game for a while, I stopped playing it for couple of weeks. Now I noticed that the game suddenly disappeared from
    my computer! I'm the only one having the administrator rights and I'm pretty sure I did not remove the game and no one else has access to my account. Strangely enough, there's no trace of it in my computer!! However I see that my achievements for the game
    have been recorded in Xbox Console Companion.

    Any way, I tried to reinstall the game from Microsoft store. It shows me that I own the game, but nothing happens when I press Download and select the drive to install. I see a notification appears on top right of Microsoft Store that I have a download.
    I go there and press download, then nothing! I tried to install it through Xbox app for PC (beta). Again, after pressing Install, for a moment I see " Preparing 0%" box but then nothing happens and Install button appears once more.

    I tried removing Xbox app, rebooting the computer, install Xbox again, logging off and logging back into Microsoft Store and Xbox app (beta), I followed the instructions in this link Issues
    with Ori and the Will of the Wisps Install/Uninstall     , also I tried reset and repair Xbox app with no success.

    Any help will be appreciated.

    :)
     
    reza ghaiem bahmanshiri, May 31, 2020
    #1
  2. XBF Leo G Win User

    Ori and the Will of the Wisps download and installation issue

    Hey RGHMB,

    Thank
    you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
    with this issue or any other issues, we suggest creating a new thread.

    Thank you
    again and have a great day
    RGHMB!
  3. RGHMB Win User

    Ori and the Will of the Wisps download and installation issue

    Hi Daniel,

    Thanks for the response.

    I finally managed to reinstall the game. However the problem for re-installation did not make any sense at all.

    After failing to download the game at the first day, the download process started to kick in the next day. But this time it would fail either on 4% (622.3MB) or 41% (6.23GB)!! That was very strange. I tried that more that many times and it was just the same.

    Eventually I contacted an Xbox Expert. After checking all sort of things, I was told to try the download through US servers (I'm in Australia by the way). And guess what? It was downloaded like a charm.

    So, I suppose there must have been an issue with the server that my Microsoft Store was using.

    Regards
  4. daniel jakson Win User

    Ori and the Will of the Wisps download and installation issue

    Hi !

    Thanks for these elements. Ori and the will of the Wisps received a big update a few weeks ago. It may be the reason why your game suddenly disappear from your computer...

    Hovewer, if you can't restart the installation of the game, make sure to remove all the game's files from you computer, install all the updates for Windows and try to restart the download and installation of your game.

    Tell us if it works !

    Regards
  5. Futuristic Kota Win User

    What's the best story of a game at game pass?

    Ori and the will of the wisp
  6. Shinthaw Win User

    Ori and the will of the wisps unplayable

    Is the game installed to an External Hard drive?

    Also, you can manually save the game at Spirit Wells in Ori and the Will of the Wisps.
Thema:

Ori and the Will of the Wisps download and installation issue

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